Dispatch Specialist

Primary Job Posting Location:

Charlottetown, Prince Edward Island Canada

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Job Description:

Job Summary

The Dispatch Specialist handles day-to-day service issues within an operation (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events,etc.). This position coordinates the needs and efforts of the operation to ensure internal and external customer satisfaction is met. He/She facilitates the smooth execution of procedures and management of systems.

Job Type: Part-Time / Permanent

Workdays: Monday to Friday(must be able to work ALL 5 days of the week)

Shift Hours (must be able to work a minimum of 25 hrs. per week).

• 8:30 AM - 13:30 PM

Shift Duration: 5 hours a day (requires flexibility with Start and Finish times).

Work Location: 410 MOUNT EDWARD ROAD UNIT 9, CHARLOTTETOWN, PE C1E 2A1, Canada

Salary: $22 per hour

JOB DUTIES

• Dispatches delivery and pick-up events to communicate projected transportation flows

• Balances pick-up work among service providers as needed to incorporate into dispatch plans.

• Reviews and analyzes data

• Resolves customer concerns within the operation

• Monitors internal systems and overall administrative functioning

• Supports safety and compliance within the operation

• Plans and completes work with thoroughness, giving attention to specific information, and individual details, conditions, necessary record keeping and elements of that work.

• Other duties may be assigned

QUALIFICATIONS

• High School Diploma, GED, or International Equivalent

• Strong verbal and written communication skills in English are essential

• The successful candidate must have their own vehicle to ensure they are able to travel between 2 different locations as needed to support the business.

• Multi-tasking abilities

• Working knowledge of Microsoft Word, Excel, Access and Outlook

Additional Information:

• Applications must include an updated resume.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.