DUTIES AND RESPONSIBILITIES:
- Monitorsand tracks progress of drivers throughout the work day in order to ensure timely completion of assigned routes
- Route data entry
- Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner
- Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietaryoperational systems.
- Assisting driver(s) when a pick up or delivery is in question before servicing.
- Schedulingand dispatching work to various employees and departments throughout the day.
- Demonstrate effective use ofsoftware applications, at a minimum MS Word and Excel proficient.
- Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
- Work in a fast paced,cooperative, high call volume environment.
- Calculate payments for Transfer Station walk in customers
REQUIREMENTS:
- High school diploma or equivalent is required.
- 2 years of Dispatcher or Office Admin experience preferred.
- Strong typing skills.
- Must have working knowledge ofMS Office Suite(Excel, Word, Outlook, Etc).
- Excellentorganizationand strong communication skills, both orally and written.
- Ability to meet tight deadlines and juggle multiple priorities.
- Pleasant demeanor over the phone and emails
- Critical andlogical thinkingskills
- Proficient inEnglishandSpanishpreferred..
Apply todayand Connect with Your Future!
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
