Domain Architect - Commercial

Role purpose: To define, govern and evolveenterprise‑levelarchitectures for Commercial capabilities, ensuring technology choices enablescalable growth, consistent customer engagement, integratede‑commerceand trusted insight, aligned to Haleon’s enterprise strategy.

Key accountabilities

The Commercial Domain Architect is accountable for:

• Enterprise architecture strategy for Commercial andE‑commercecapabilities

• Translation of commercial strategy into target architectures and roadmaps

• Strategic ownership ofSalesforce‑centredcommercial architecture

• Alignment with ERP and Corporate Functions Domain Architects

• Cross‑domain coherence acrossend‑to‑endvalue streams

• Reduction of complexity through convergence onto strategic global platforms

• Governance of architectural standards,principlesand guardrails

• Executive‑leveladvisory to Commercial leadership

Key responsibilities

1. Commercial & E‑commerce Domain Architecture

Definedomain strategies and target architecturesacross:

• Sales(Field Sales, Key Account Management, Sales Effectiveness)

• Marketing(Campaign Management, Customer Journeys, Personalisation)

• Trade Promotion & Demand Management

• E‑commerce& Digital Commerce

• Customer Engagement & Commercial Analytics

Architect solutions that enable:

• Revenue growth and execution excellence

• Omnichannel customer engagement

• Integrated physical and digital commerce journeys

• Advanced commercial analytics and forecasting

Ensure architectures supportglobal consistency withmarket‑specificexecution models.

2.Salesforce‑CentricPlatform Leadership

• Act as theenterprise architectural authority forSalesforce‑ledCommercial capability, working closely with the Salesforce Platform Architect.

• Ensure Salesforce is positioned and evolved as thecore system of engagementfor customer,salesand trade processes.

• Shape Salesforce roadmaps to balance:Global standardisation vs. local flexibility; speed‑to‑valuevs.long‑termsustainability; Configuration vs. customisation

3. ERP & Commercial Integration (In Partnership with ERP Domain Architect)

• Work closely with theERP Domain Architectto align Commercial and Finance processes across: Order‑to‑Cash, pricing,rebates, promotions, revenue recognition,accrualsand trade spend

• Ensure Commercial architectures integrate seamlessly with SAP and enterprise financial processes.

• Jointly shapeend‑to‑endcommercial‑to‑financialprocess architectures.

4. Strategic Platform Convergence & Simplification

• Drive architectural decisions thatreduce fragmentation and tool sprawlacross the commercial ande‑commercelandscape.

• Actively steer markets towards: a small number of strategic CRM,commerceand analytics platforms; reusable integration and data patterns.

• Challenge local or tactical solutions that undermine enterprise scale, dataconsistencyor cost efficiency.

5. Cross‑Domain Integration &End‑to‑EndCommercial Flows

Partner with other Domain Architects (Corporate Functions, QSC/R&D, Technology) to ensure:

• Seamlessdemand‑to‑cashandinsight‑to‑actionvalue streams

• Coherent customer,productand pricing data across domains

Govern integration patterns across:

• Commercial↔Finance

• Commercial↔Supply Chain

• Commercial↔Data & Analytics

6. Data, Analytics &AI‑EnabledCommercial Architecture

Architect data flows to support:

• Advanced sales and demand analytics

• AI‑drivenforecasting and promotion optimisation

• Customer segmentation and personalisation

• Ensure alignment with enterprise data platforms and governance frameworks.

7. Architecture Governance & Standards

• Enforce enterprise architecture principles including: single sourceof truth; API‑firstandevent‑drivenintegration; standard‑first,customise‑last, etc.

• Define and applyminimumviablearchitectures, referencepatternsand guardrails.

• Support FinOps and TechOps practices to ensure commercial platforms deliver measurable value.

8. Portfolio, Delivery & Transformation Enablement

• Maintain architectural alignment across programmes,productsand markets.

• Support portfolio modernisation throughgap analysis and transition roadmaps.

• Partner with product and delivery teams to ensure architecture accelerates growth and innovation.

9. Architecture Community & Ways of Working

• Actively contribute to the enterprise architecture community.

• Promote reuse, sharedstandardsand architectural consistency.

• Position Enterprise Architecture as avalue‑ledinternal consultancy for Commercial transformation.

Your profile:

Essential

• 8+ years’ experience in Enterprise Architecture, digitalstrategyor consulting roles

• Experience across commercial technologies, includingSalesforce

• Proven experience architecting: Order‑to‑Cashand trade promotion processes; CRM‑centricsales and marketing ecosystems; E‑commerceand digital commerce integrations

• Understanding of global andmarket‑specificcommercial models

• Enterprise and business architecture mastery

• Commercial andcustomer‑centricmindset

• Ability to connect growth strategy to execution

• Executive‑levelinfluencing and advisory capability

• Comfortoperatingacross ambiguity,marketsand complextrade‑offs

Preferred

• Experience partnering with Salesforce and ERP Domain Architects

• Track recordin global platform convergence and simplification initiatives

• Familiarity with AI/ML use cases in sales,marketingand demand planning

Why Haleon?

None of us should ever feel like we’re standing still. At Haleon, we want you to feel supported, valued, and always progressing. Improving everyday health takes dedication, energy, and effort - so we reward your contribution with a benefits package that includes:

• Contract of employment

• Annual bonus that reflects performance

• Company car or car allowance according to car policy

• LTI Long Term Incentive

• Hybrid@Haleon our philosophy to hybrid work

• Private medical package (Medicover) with additional preventive healthcare services for employees and their eligible

• Multisport card or points on the Multicafeteria Benefits account

• Health and wellbeing programmes that take care of you physically and mentally

• Pension plan membership and savings programme (PPE)

• Personalized learning paths and access to diverse development tools to support your professional growth.

• Generali Life insurance

• Supportive community and integration events

• Family benefits (extra parental leave, caregiver’s policy)

• Free car and bike parking

• Remuneration: 26 510 to 36 450 PLN gross/month, depending on the level of experience and competences.

The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will be shared during the recruitment process. Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations.