e-Commerce Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Affiliate: Roche Diagnostics Korea

Division: Diabetes Care

Work location: Seoul, South Korea

Your Key Responsibilities

E-commerce Strategy Planning and Execution

Oversee the day-to-day operations of the e-commerce platform(s) to ensure smooth performance, accuracy, and timely execution of campaigns.

Understand business goals and key priorities to develop an end-to-end e-commerce marketing strategy and campaigns

Monitor inventory, pricing, and product listings to maintain consistency with brand standards and competitive market positioning

Develop strategies to optimize visibility, conversions, and overall performance on owned online platforms

Ensure high-quality customer experience across all digital touchpoints, resolving any operational issues and improving customer satisfaction.

Define and track key performance indicators (KPIs) such as Conversion Rate, Average Order Value (AOV), and Customer Lifetime Value (CLTV), providing regular >A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.