At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What you get to do:
- Enthusiastically represents the park by displaying a positive attitude, high energy level, and commitment to quality throughout all aspects of the job.
- Help educate park guests, school groups, camp participants and private groups about animal conservation.
- Must demonstrate high quality guest service skills, and represent animal programs effectively while creating reservations for in-park animal programs.
- Demonstrates flexible group leadership, and deliver high profile animal programs.
- Maintains and enforces the safety of guests and animal exhibits throughout the park.
- Conduct informative and fact-based animal presentations and interact with guests of all ages
- Conduct guided tours for public guests and private groups to include VIP tours and PR groups
- Teach Education Programs, including Field Trips, Camps, and Sleepovers and Group Camp
- Assist guests, including sales of animal programs
- In-Park and Off-Site Skype and Outreach programming
- Conduct teacher workshops
- Represent department and market education programs at In-Park and Off-Site events
- Monitor guest and animal safety
- Fulfill primary responsibilities of all preceding job descriptions and perform other duties as assigned
- Multilingual a plus
- Cash handling experience preferred
What it takes to succeed:
- At least 18 years old
- High School diploma or equivalent required; Education, Recreation, Early Childhood Development, Biology, Zoology and/or related college coursework preferred.
- 3 months of coaching, teaching, or camp counselor experience
- Prior experience working with children
- Valid state driver’s license
- Able to demonstrate strong verbal communication skills and enthusiastically share a passion for the environment with our guests
- Demonstrate high quality guest service skills, and ability to speak knowledgably about park programs
- Able to engage, motivate and interact with children and adults
- Proficient in talking on a microphone to large crowds of guests
- Able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines
- Comfortable being evaluated and accepting feedback
- Able to respond quickly to safety issues and practice safe working habits
- Available to work varying shifts/hours based on business need, to include opening, mid- and closing shifts; nights, weekends and holidays
- Able to maintain composure and objectivity in all situations when interacting with guests
- Able to follow all park and departmental policies and procedures
- Able to stand and walk for an entire shift
- Able to lift, push and pull 25 pounds
- Able to work in all weather conditions
- Able to work indoors/outdoors with or without A/C for entire shift
- Willing to comply with all SEA grooming guidelines and employment standards.
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
