Company:
Marsh McLennan Agency
Description:
Regional EVP - Employee Health & Benefits Practice Leader
Department: Employee Health & Benefits
We are seeking a talented individual to join our Employee Health & Benefits team at Marsh McLennan Agency. This role will be based in the Southwest region, with some flexibility of being located at one of our major locations which include, Dallas, Houston, Austin, or Fort Worth.
The Employee Health & Benefits (EH&B) Practice Leader oversees the EH&B Practice to ensure that the implemented vision of the company maximizes shareholder value. The EH&B Practice leader will exhibit effective leadership dynamics with analytical and decision-making abilities to provide direction, build a cohesive team, implement change and motivate others to succeed. This leadership role accepts the responsibility to ensure that the company’s strategic business plan objectives are accomplished.
We will count on you for:
Practice Leadership & Strategy
- Benchmark EH&B Practice performance against industry peers and lead initiatives to improve operational productivity.
- Identify additional product and service opportunities to expand EH&B offerings and cross‑sell across the firm.
- Develop and champion relationships with key carrier partners to support strategic growth.
- Negotiate new business capacity with new and existing carrier partners.
- Participate in C‑level projects and provide senior-level perspective on practice strategy and priorities.
People Leadership & Development
- Project strong leadership to ensure continuous development of the Agency and the EH&B practice.
- Work with department Supervisors and Managers on recruiting, onboarding, and training to build capacity and capability.
- Support supervisors in change initiatives, coaching, and implementation activities that develop team skills and performance.
Operational Excellence & Change Management
- Support supervisors in automation, operational research, and process improvement efforts to increase efficiency and service quality.
- Ensure all EH&B Practice activities and operations comply with applicable local, state, and federal laws and regulations governing business operations.
- Demonstrate success in resolving complex operational and insurance issues to maintain consistent service delivery.
Client & Market Focus
- Develop and maintain a professional image of the agency with clients, colleagues, shareholders, carriers and the general public.
- Own EH&B Practice client retention and satisfaction; drive actions to improve client outcomes and loyalty.
- Leverage carrier and market relationships to deliver client solutions and competitive offerings.
What you need to have:
- Experience and expertise in the Employee Health & Benefits insurance industry and an understanding of the independent broker competitive landscape. Previous management experience required.
- Bachelor’s degree in business, human resources, finance, or related field (or equivalent work experience); Master’s degree preferred.
- Excellent written and verbal communication skills; able to communicate effectively at all levels of the organization.
- Advanced proficiency with internet technologies and Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).
- Strong organizational skills and the ability to respond to requests effectively and efficiently.
- Ability to anticipate issues and solve simple to complex personnel and operational problems.
- Willingness to travel overnight as required.
- Active Texas Life, Accident & Health License; professional designations a plus.
What makes you stand out:
- Demonstrated leadership presence with the ability to share a vision, provide direction, build a strong team, implement change and motivate others to succeed.
- Proven ability to build internal and external relationships and develop long term strategies that support business objectives.
- A favorable attitude toward change and continuous improvement with a clear commitment to driving bottom line results.
- High energy and comfort working in a fast paced environment.
- Active involvement in high profile community or industry activities that elevate the firm’s reputation.
Why join our team:
- Opportunity to lead a consequential practice with visibility to executive leadership and broad impact on clients and the firm.
- Supportive environment that emphasizes professional development, inclusive culture and career mobility.
- Competitive compensation and comprehensive benefits.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
