Engineering Manager, Phones
Podium
Lehi, Utah
Full-Time
$100
RemoteManager
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, weve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
We are looking for an Engineering Manager to lead the team dedicated to building Podium's cloud phone system, a core product that replaces traditional business phone systems while integrating with Podium's AI platform to convert more leads. This team owns the full PBX including call routing, multi-line management, voicemail, recording, and AI-powered capabilities like call-to-text switching, missed call automation, transcription, and coaching. You'll lead a team building production-grade voice infrastructure with the real-time performance requirements of a mission-critical system, while shipping the AI-driven features that drive customer retention and revenue.. This is a hands-on technical leadership role where you'll own the full lifecycle from customer requirements through architecture, deployment, and production supportdirectly impacting revenue through enterprise customer success.
Bonus: Experience with VoIP/telephony (SIP, WebRTC), real-time media processing, speech-to-text systems, call analytics, or building communication platforms.
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.