Engineering Services Manager - AI/ML LC Server Platform Integration

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

The Engineering Services Manager provides optimum advanced technology solutions and strategies through the effective management of people, systems, procedures and equipment with a focus on liquid cooling infrastructure, commissioning and operation related to rack and server assembly and test. This role drives innovation and continuous improvement within Advanced Manufacturing Technology (ATM) by harnessing new technologies in the areas of systems, equipment, and processes while providing exceptional support to external and internal customers, team members, and shareholders, supported sites and engineering services. This role will be responsible for developing knowledge and skillsets needed to support liquid cooling operations in supported sites.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Communication:
• Provide communication forum for the exchange of ideas and information with the department.
• Organize verbal and written ideas clearly and use an appropriate business style.
• Ask questions; encourage input from team members.
• Assess communication style of individual team members and adapt own communication style accordingly.

FUNCTIONAL MANAGEMENT RESPONSIBILITIES

• Business Strategy and Direction:
• Know and understand the liquid cooling strategic directions.
• With engineering services develop and implement standards for commissioning and operation of liquid cooled systems. A key objective for this role is codification of knowledge in this domain to support efficiency in NPIs and sustaining production.
• Develop and implement training program(s) for functions involved in the liquid cooling processes.

Cost Management:
• Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
• Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
• Provide feedback to peers, BUMs and Director Engineering Services on cost and cost trends.
• Manage creation and submission of project proposals and quotations.
• Forecast Development and Accuracy:
• Prepare timely forecasts for the department.
• Compare forward forecast results to historical actual results for trend assessment and analysis.

TECHNICAL MANAGEMENT RESPONSIBILITIES

• Provides direction on design and development activities to improve, modify or design new equipment products and processes.
• Oversees key projects, processes and performance reports, data and analysis.
• Selects, develops, trains and supervises staff. Establish individual goals and training plans. This applies to direct reports and key resources in partner sites. A key objective for this position in knowledge transfer.
• Develops, determines and implements policies, procedures and programs.
• Analyzes technology trends, human resources needs and market demand to plan projects.
• Confers with management and production staff to determine engineering feasibility and cost effectiveness.
• Selects correct design concept and fundamental technology used for new products or improvement of existing ones.
• Design and develop new components or redesign existing components to improve company products.
• Champion the use of modern manufacturing technologies such as machine vision systems, collaborative robots (cobots), guided assembly and liquid handling systems to enhance assembly and test processes.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

• Comply and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

Professional Experience & Education:

• 8 to 12 years of relevant experience in one or more of the following: industrial engineering, test engineering, quality engineering, and/or manufacturing operations - with a primary focus on process development and continuous improvement in a fast-paced and highly ambiguous production environment.
• Industry experience in computer, server, and/or network switch manufacturing sectors is strongly preferred.
• Bachelor's Degree in Electronics or Electrical Engineering, Mechanical Engineering, Industrial Engineering, Computer Engineering, Computer Science or a related engineering field.
• Advanced degree (Master's) or relevant certifications (Lean Six Sigma) are preferred.

Manufacturing & Automation Skills:

• Demonstrated expertise in high-level assembly and integration with complex electro-mechanical systems.
• Hands-on experience with automation technologies: vision inspection systems, robotics/cobots, automated or guided assembly fixtures, and fluid dispensing or liquid handling equipment is highly desirable.

Multi-Disciplinary Background:

• Broad engineering skillset with exposure to multiple disciplines (design, manufacturing, quality, test engineering).
• Proven ability to solve complex problems that span mechanical, electrical, and software domains - diagnosing equipment issues or improving processes by working with both hardware and software aspects.
• Understanding and expertise within the contract manufacturing sector is preferred.
• Experience in electronics manufacturing or data center hardware environments, with knowledge of industry best practices for new product introductions, process improvement, and quality control.

Communication & Leadership:

• Excellent communication skills, both verbal and written, with ability to interface effectively with executives, engineers, production operators, and customers.
• Experience leading teams or projects, with strong leadership and mentoring abilities to develop talent and drive accountability.
• High level of initiative and adaptability - able to thrive in a fast-paced setting and navigate ambiguity.
• Strong organizational and project management skills to handle multiple priorities.
• Commitment to safety and quality in a regulated manufacturing environment.
• Adhere to all company safety and security policies.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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Accommodation Statement

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