At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.
More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.
Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at a significantly reduced price. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.
Were looking for talented people with diverse skills and backgrounds to add to our rapidly growing team. That is where you come in: were looking for an exceptional Key Account Manager to join our UK office, based in London.
Your mission:
You will play a pivotal role in the growth of Too Good To Go UK and Ireland and the fight against food waste. Youll use your prior experience of being in a Key Account Management role to grow partnerships with Franchised and Irish partners. This is a role for an experienced KAM, who will fully own Too Good to Gos relationship with some of the UKs most exciting franchised brands and a diverse portfolio of Irish partners.
Your Role:
Your primary responsibility is to drive the growth and optimisation of existing Key Account partnerships, focusing on increasing our footprint (active stores) across all sites within a partners portfolio, and saving more food from being wasted (bags saved). You will support these accounts by looking for ways to strengthen and grow the relationship by building rapport with key stakeholders across their business. Where applicable, you'll engage these groups with the Too Good To Go mission and aid further expansion. Reporting to the Franchise and Ireland Segment Lead, you will collaborate closely with our Key Account Store Operations Team, Marketing and many colleagues across global commercial functions supporting ongoing Key Account excellence.
The role will include:
- Partner stakeholder management: autonomy in managing your own portfolio of large national chains and ensuring the relationship is strong and business KPIs are achieved
- Account Strategy: collaborating with a dedicated account pod (including Store Operations Managers and Specialists) to develop strategies to grow your accounts and working with the partner to increase store coverage and overall bags supplied & saved, creating tailored, joint business plans
- Product knowledge: understanding of wider company strategy & ongoing product development to support & accelerate partner opportunities and overall account strategy
- Data analysis: working closely with the Store Operations Manager to identify opportunities and create action plans with the Head Office to improve food waste reduction, as well as identifying store improvement needs & scaling process improvements
- Commercial planning and forecasting: building reports to track performance and identify trends, create financial projections and forecasts for internal planning and commercial proposals
- Food waste knowledge: as well as strengthening the relationship, youll work to embed the importance of food waste reduction with partners, to reinforce our credibility as a strategic partner
- Market research & solution selling: independently search for new opportunities, learn about the businesses in depth, map the stakeholders and understand their decision-making process in order to drive success of Too Good To Go within their business
- Collaboration & communication: be the voice internally for your partners, working with Operations, ESG & Marketing teams to ensure were maximising joint growth opportunities
- Pipeline management: working with the partner to land new store expansion opportunities or new waste reduction initiatives, including building, scheduling & leading training of Too Good To Go to key stakeholders along an agreed critical path
Requirements:
- Strong Key Account Management experience, ideally within the Franchise sector, demonstrating an ability to build rapport, establish trust and deepen relationships
- A proven track record of achieving business growth with existing accounts & creating urgency within long sales cycles
- Excellent commercial acumen; ideally having experience of MEDDIC sales methodology
- Youre a master communicator, you know when to speak, you know how to listen, and you know how to engage a whole room and keep their attention.
- Data Analysis and MS Excel skills to use raw data to create performance reports and projections to identify and understand trends, opportunities and issues.
- Ability to create and deliver impactful presentations, using >A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, its only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when were allowed to be ourselves, and were committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.
