
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
Location:The ideal candidate will be based on the East Coast (NY/NJ preferred). This role requires regular customer travel to deliver value and deepen strategic relationships.
Position Summary:
The Technology, Media, and Communications (TMC) Enterprise Account Manager is a strategic, customer-facing leader responsible for strengthening long-term relationships, driving measurable security outcomes, and expanding platform adoption within an assigned customer portfolio. Directing all elements of the client experience with Trend.
Operating in a vertical-focused model, you will develop deep expertise in industry-specific business drivers, regulatory demands, and evolving cyber risk. This role is dedicated exclusively to existing customers—aligning Trend Micro’s platform to their goals, uncovering expansion opportunities, and ensuring successful adoption across their security journey.
You will collaborate closely with Customer Success, Solution Engineers, and Solution Architects to accelerate maturity, maximize value realization, and support strong renewal and expansion performance.
Success in this role requires familiarity with vertical security priorities, emerging threats, compliance frameworks, and the ability to lead value-based, consultative engagements.
What It Takes to Be Successful:
You lead with influence, customer-centricity, technical acumen, >Be Passionate. Be Innovative. Be a Trender.
This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).
For applicants in the State of New York: Trend Micro, Inc. is committed to fair and equitable compensation practices. The salary range for this role is USD $200,000.00- $300,000.00. A candidate’s final compensation for this position will be determined by various factors to include, but not limited to relevant work experience, skills, and certifications.
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At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.