Epic Resolute Hospital Billing and Claims Analyst

Job Summary

We are seeking an Epic Application Analyst to join our Resolute Revenue Cycle Billing team. This role is ideal for someone passionate about improving healthcare through technology and collaboration.

Under minimal supervision, assists in responding to requests from users for new or modified systems. As a critical liaison between clinical and business operations, this role is responsible for configuring, maintaining, and optimizing Epic applications to improve patient care, streamline workflows, and ensure regulatory compliance. Consults with users to identify current operating procedures for single departmental changes, define system requirements, and determine programming and/or application functional requirements. Creates technical and procedural designs for new or revised applications, including system specifications and programming guidelines. Assists in the documentation to describe application changes for program development and corrections.

Essential Functions

• Under minimal supervision, plans, designs, tests, implements, supports and analyzes programs and software.
• Consults with users to identify current operating procedures for departmental changes, defines system requirements, and identifies programming and/or application functional requirements.
• Based upon technical and procedural information, recommends designs for new or updated systems, and develops system specifications and programming guidelines.
• May also document application changes for program development and corrections, and help ensure that all change management policies and procedures are being applied.
• For technology projects, may be responsible for creating and maintaining relevant project management documents, including work plans, status reports and risk assessments, and may help guide project tasks among the Application Systems Analysts team.
• Performs system testing, validation, and troubleshooting for Epic applications.
• Participates in Epic upgrades, build activities, and change control processes.
• Ensures system integrity, data accuracy, and compliance with HIPAA and other standards.
• Actively drives growth and development in area of specialty by attaining and maintaining Epic certifications and/or accreditations. Ensures strict compliance with the system‑wide Competency & Qualification Requirements Policy.

Qualifications

Required

• Associate's Degree or equivalent
• At least 2 years of relevant experience planning, design, testing, implementation, support, analysis of programs and software, and/or a participant in multiple phases of an integrated system implementation
• Must have Epic Hospital Billing and Claims Certification
• Experience working with Epic systems
• Ability to work independently and manage multiple priorities
• Able to work in an on-call rotation outside of regular business hours once every few months

Preferred

• Bachelor's Degree or equivalent
• Familiarity with SQL, reporting tools, or analytics platforms
• Understanding of HL7, HIPAA, and data governance

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

EHR Billing and Claims - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.