eProduct Sr Associate

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an eProduct Sr. Associate within PNC's Capital Markets organization, you will be based in Pittsburgh.

In addition to the responsibilities below you will be:

Managing relationships with PNC vendors including troubleshooting problems, pushing through system enhancements, communicating user and customer feedback to management.

Networking with liquidity providers and liquidity venues to ensure PNC is getting the most out of the relationships and taking advantage of the strengths of each one.

Strategizing and optimizing liquidity configurations.
Acting as a go-to person for configuring trader, client and sales price making services.

Preferred skills include:

Experience with foreign exchange markets
Relationship building
Analytical

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Supports the Capital Markets sales effort by managing buy and sell side eDistribution product platforms. Work closely with sales and trading for daily operation and support of all product solutions. Act as liaison between business and technology for the product development cycle to enhance the customer experience.
• Work independently in the oversight and management of designated electronic product channels. Act as lead point of contact for clients, technology and management by monitoring day to day operation, managing projects and issue resolution. Provide sales presentations to a range of prospective clients, either in person or by web conference. Evaluate client needs to recommend and promote products and services. Provide guidance and strategy to sales relationship team.
• Provide client implementation for electronic products and ongoing support for internal and external clients. Respond to customer and service partner requests and issues ensuring consistency and continuity of resolution.
• Utilizes expertise of products, capabilities and system functionality to evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement a new product or enhancement.
• Coordinates and executes test plans, records results and communicates the outcome to business service and IT partners to ensure high quality system implementations.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Account Management, Client Counseling, Competitive Advantages, Go-to-Market Strategies, Influencing Skills, Negotiation, Relationship Building, Sales Operations

Competencies
Accuracy and Attention to Detail, Analytical Thinking, Decision Making and Critical Thinking, Internal Sales and Marketing, IT Project Management, Knowledge Of Customers, Products and Services, Sales Function, Software Product Technical Knowledge

Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Application Window

Generally, this opening is expected to be posted for two business days from 04/22/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.