The Event Coordinator at Michaels store in SAC-WOODLAND, CA plans, coordinates, and facilitates multiple events including kids' birthday parties and craft classes, ensuring a fun, creative, and engaging experience for guests of all ages. Responsibilities include event planning and execution, customer service assistance, merchandise duties, administrative tasks, and maintaining store cleanliness and safety standards.
Event Coordination
- Plan and coordinate events such as children's birthday parties and craft classes.
- Engage clients by fostering creativity and fun.
- Demonstrate crafts and perform activities like face painting.
- Manage party add-ons (goody bags, balloons) per company standards.
- Communicate event details with clients and store team.
- Handle administrative duties including emails, calls, and paperwork.
- Modify events based on client feedback and prepare backup plans.
- Ensure client satisfaction and uphold cleanliness and safety before and after events.
Customer Experience
- Assist customers in shopping and product locating.
- Provide fast, friendly checkout experiences.
- Promote rewards programs and credit card enrollments.
- Support omni-channel processes like BOPIS and Ship From Store.
- Participate in stocking, planograms, and merchandise recovery.
- Maintain safety programs and standard operating procedures.
- Cross-trained in custom framing sales and production.
- Maintain daily store cleanliness and cleanliness of restrooms.
Preferred Experience and Skills
- Energetic and enthusiastic personality with excellent people skills.
- Experience working with children and children's events.
- Strong communication, organizational and problem-solving skills.
- Retail and/or customer service experience required.
Work Environment & Physical Requirements
- Ability to stand for long periods and move throughout the store.
- Regular bending, lifting, reaching, and carrying.
- Lifting heavy boxes and accessing high shelves safely.
- Work includes nights, weekends, and early mornings in climate-controlled public retail store setting.
Salary Range: $16.50 - $19.40 per hour.
