Based in London with a global remit, the Hybrid Event Manager oversees planning, coordination and flawless delivery of high-profile hybrid events, including Partners Meetings, global town halls and executive forums. The role includes managing a global AV Support Technician and events team, ensuring consistent, high-quality hybrid meeting experiences.
KEY RELATIONSHIPS:
Firmwide and regional leadership
Communications, Marketing HR
Global Technology Services teams
Real Estate & Office Operations
External vendors & production partners
ROLE AND RELATIONSHIPS:
Define and maintain global hybrid event standards, runbooks and contingency plans
Translate event goals into robust operational and technical plans
Ensure consistent, premium experiences for high-profile hybrid events planning and delivery
Lead end-to-end planning of major events, including technical design, rehearsals and live production
Own run-of-show management for Partners Meetings and senior leadership events
Coordinate global logistics, venue preparation and platform readiness Platform and technology leadership
Act as SME for Zoom, Cisco Webex, MS Teams, GlobalMeet and enterprise hybrid platforms
Ensure room systems and collaboration platforms are configured and tested for large-scale events
Oversee AV platform integrations, streaming workflows and real-time monitoring Global team leadership
Lead and develop a global AV Support Technician and events team
Establish follow-the-sun event coverage and support models
Manage vendor relationships and ensure SLA performance Governance and improvement
Conduct post-event reviews and implement continuous improvement initiatives
Track KPIs, performance metrics and stakeholder satisfaction
Contribute to budgeting for event technology and staffing
KEY REQUIREMENTS:
5+ years experience delivering large-scale hybrid or live corporate events
Experience managing distributed AV or event support teams
Deep expertise with Zoom, Cisco Webex, MS Teams and GlobalMeet (or equivalent)
Strong understanding of AV systems, streaming technologies and collaboration platforms
Excellent communication, organisation and crisis-management skills
Flexibility to support events across time zones and occasional travel
