At Soho House, the Events Coordinator plays a key role in bringing our private and brand events to life - supporting everything from intimate gatherings to high-profile activations. Working closely with the Private Events & Sales Manager, you’ll help deliver seamless, detail-driven experiences that reflect our creative and community-led ethos.
This is a fast-paced, hands-on role for someone who thrives on organization, enjoys collaborating across teams, and is passionate about creating memorable moments for guests. From coordinating behind the scenes to being on the floor during events, you’ll be part of shaping the energy and experience that defines Soho House.
Main duties…
Event Support
- Assist the Private Events & Sales Manager across a varied portfolio ranging from private to luxury brand activations
- Help prepare materials such as BEOs (Banquet Event Orders), run-of-show documents, menus, and floor plans per event
Client Communication – in Japanese and English
- Assist in responding to private hire enquiries
- Participate in site visits with clients and vendors
- Handle day-to-day client correspondence under the guidance of the Private Events & Sales Manager
- Over time, take on increasing responsibility for managing smaller events independently
Internal Coordination
- Liaise with F&B, Reception, Kitchen, Engineering (AV) and Finance teams to ensure smooth operational communication
On-the-Day Support
- Be present and hands-on during events as an on-site point of contact for clients
- Coordinate with house teams to ensure events run to plan
- Assist with setup checks, guest arrivals, and last-minute requests
Administrative Support
- Maintain accurate records across the events pipeline
- Update events collateral (brochure, menu, terms & conditions, etc.) as necessary
- Perform other duties as assigned by supervisor/manager
What we look for…
- 2–3 years of experience in operational F&B, hospitality, and/or events management
- Strong communication skills in both written and spoken Japanese and English (native-level Japanese and business-level English required)
- Flexibility to work according to event requirements, including evenings and weekends
- A professional and polished communicator with high performance standards, excellent problem-solving abilities, and strong listening skills
- Proven ability to multitask and meet targets in a fast-paced environment, while remaining resilient and calm under pressure
- Highly organized with exceptional attention to detail
- Interest in music, culture, fashion, art, hospitality, and community-building, and proficiency in Microsoft Word, Excel, Outlook, and PowerPoint; familiarity with AV/IT systems and Tripleseat is a plus
