Everyday Banking Customer Care Specialist - Full Time, Hobart
Commonwealth Bank
Hobart, Tasmania, Australia
Full-Time
Competitive
RemoteSenior
We’re on the lookout for Full-Time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers. We're interested in speaking to candidates who want to grow their career with us. At CommBank, we believe in rewarding your development and performance.
Key Aspects of The Role
Training:
Please ensure you are able to commit to all the key requirements of the role before applying.
Do Work That Matters
We like to say that the Direct Banking team is at the heart of the best Retail Bank in Australia, and we're there for our customers when they need it most. You'll be joining a team of passionate people who have a genuine respect and care for one another. Our Team Leaders will support your development and help you grow. That's what makes Direct Banking so special.
See Yourself in Our Team
Your Development
In addition to training, we offer an 18-month development program to upskill and develop your Customer Care capabilities. Our 4-tier development program will see you broaden your skills across multiple banking products to help enhance the customer experience, with remuneration increases for each tier you reach. We value the hard work our team put in to create an exceptional customer experience, so we want to do the same for you!
Work From Home With Us
These positions have been designed so you can successfully perform your role in the comfort of your own home. All you need is a designated work area, and a connection to the internet, then leave the rest to us.
Our interactive “Hub” days will help you stay connected and engaged as a team, occur once every fortnight in our Hobart office. You must attend these fortnightly hub days to connect and outside of this you can work from home.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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