We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing:
The Executive Assistant will provide administrative support to key senior members of the US Corporate Banking Team in New York. This individual will possess excellent organizational, communication and presentation skills with the ability to interact directly with Senior Executives and high-level clients.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You’ll Succeed:
Administrative support:
- Organize the Managing Directors using independent judgment, discretion and diplomacy, and make day-to-day administrative and operational decisions on his/her behalf
- Coordinate and prioritize the daily activities, identifying potential problems and shifting priorities
- Project a professional image to visitors and CIBC personnel by providing prompt courteous information and assistance
- Greet scheduled visitors and direct/escort them, as appropriate
- Answer department telephone calls in a professional manner and provide information and/or redirect the caller appropriately
- Coordinate schedules, meetings, conference calls and appointments, and manage heavy travel schedules and reservations (air, hotel, ground transportation)
- Participate in department event planning including: catering for large department events, confirmation of attendee list, choosing a vendor, recommend food options, complete orders, arrange for delivery all within budget
- Manages equipment and office supplies, including: Service Now requests for all employees, equipment repairs, stationery orders, business cards, facilities issues, etc
- Maintain tracking of all expenses and invoices
- Compose routine correspondence, and prepare/route incoming and outgoing correspondence, including e-mail
- Liaise with assistants from multiple teams across the firm
- Assist with any ad hoc projects
Technology/equipment support (set up, maintenance and repairs):
- Provide daily technology support and maintenance of printers, scanners, photo copiers, telephones, mobile devices and computers in accordance with CIBC policies
- Investigate ad hoc system/software problems. Prepare, submit, track and escalate Service Now requests to ensure all technology issues and requests are addressed in a timely manner. Liaise and trouble shoot with various technology support groups when escalating urgent matters. Use sound judgment to ensure the correct solution is identified and implemented
- Disseminate technology information, as required, to department personnel
- Track and manage inventory of all department hardware and software
- Work with external vendors, suppliers and technical support to ensure efficient department operations
- Act as a resource to department users and coordinate training on new equipment
- Maintain current knowledge of hardware, software applications and corresponding policies at CIBC
Cross-Functional Relationships:
- This job interacts with various managers and assistants across multiple teams in the bank
- This job coordinates with outside vendors (travel, catering, supply orders, etc)
Compliance Requirements/Responsibilities:
- As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls
Who You Are:
You can demonstrate experience with:
- A minimum of 5+ years of Administrative experience in a corporate environment
- Good interpersonal and customer relationship management skills to deal effectively with a range of people at all levels
- Ability to handle multiple tasks within a very fast-paced financial services company
- Proficient in Microsoft Word, Excel and PowerPoint
- Excellent organizational skills
- Strong communication skills, both written and oral, requiring tact, diplomacy and discretion, as well as the ability to maintain confidentiality
- Good interpersonal and customer relationship management skills to deal effectively with a range of people at all levels
- Strong attention to detail
- Highly motivated self-starter, able to work independently with minimum direction and identify solutions to problems that arise
- Strong technical skills to support maintenance of office equipment,
- Ability to exercise good judgment to resolve a wide variety of issues and problems
- Ability to manage multiple priorities
- Ability to work in a team environment
- You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
- Values matters to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.
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At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $95,000- $115,000 for the New York, NY market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members.
Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
NY-300 Madison Ave., 5th Floor
Employment Type
Regular
Weekly Hours
40
Skills
Accountability, Communication, Decision Making, Event Management, Multitasking, Office Administration, Organizational Efficiency, Travel Coordination
