Executive Assistant/HR Designee

POSITION:Executive Assistant/HR Designee

DEPARTMENT:Human Resources

REPORTS TO:General Manager

FLSA STATUS:Salaried, Exempt

LOCATION:SNHU Arena-Manchester, NH

LEGENDS GLOBAL

Legends Global is the premier partnertothe world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The LegendsGlobal culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.Soundlike a winning formula for you? Join us!

THE ROLE

The Executive Assistant / HR Designeeplays a critical role as an operational partner, combining high-level administrative support with ownership of key human resources functions.

Administrative Support

• Provide high-level administrative support to leadership, including calendar management, meeting coordination, and correspondence

• Coordinate meetings, includinglogistics, materials, and follow-up

• Support internal and external communications and document preparation

• Assistwith marketing-related administrative tasks, including coordination of materials and project support

• Oversee general office operations, includingorderingsupplies, equipmentmaintenance, and workspaceorganization

• Support customer service inquiries and responses

• Coordinate with IT providers for troubleshooting and scheduling support

• Reads and routes incoming mail. Locates and attachesappropriate fileto correspondence to be answered by Director or Manager

• Assistswith customer service inquiries and responses. Composes andtypesroutine correspondence

• Organizes andmaintainsfile system and files, correspondence, and other records

• Helps with VIP and Premium ticket requests andassistswith fulfillment

• Assistingwith scheduling and making appointments

• Greets scheduled visitors & vendors and directs toappropriate areaor person

• Conducts research and compiles andtypesstatistical reports. Completes monthly facility reports

• Other duties assigned

Human Resources Responsibilities

• Ensure compliance with Legends Global HR policies and all applicable federal and New Hampshire employment regulations

• Administer HR policies, procedures, and programs for all facility personnel

• Manage full-cycle recruiting, including job postings, interviewing, hiring, and onboarding

• Coordinate and conduct new employee orientations

• Maintain employee records, including benefits participation, personnel changes, and reporting data

• Administer benefits programs (health, dental, vision, life, disability, leave programs, COBRA, and FMLA)

• Support performance management processes, including reviews and salary administration

• Provide guidance to management on employee relations matters and escalate issues as appropriate

• Coordinate or deliver training for managers and employees, including compliance and customer service programs

• Prepare separation documentation, conduct exit interviews, and track turnover trends

• Investigate workplace incidents and prepare reports for insurance carriers

• Assistwith biweekly payroll processing, ensuring accuracy andtimelysubmission

Additional Responsibilities

• Support overall HR and administrative operations and team coordination

• Collaborate with leadership and cross-functional teams to achieve business and operational goals

• Assistwith reporting, special projects, and other duties as assigned

• Proactivelyidentifyareas whereadditionalsupport is needed and step in asrequired

• Provide administrative and operational support during event days and high-volume periods

• Assistleadership and team operations in a fast-paced, dynamic environment

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities in this role.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge,

skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High school diploma or equivalent required; associate’s orbachelor’s degree in Business Administrationor a related field preferred

• 2+ years of administrative and/or HR experience preferred (internships and part-time experience considered)

• Experience in customer service, hospitality, or office environments is a plus

SKILLS AND ABILITIES

• Strong organizational skills with the ability to manage multiple priorities

• Ability to work effectively in a fast-paced, high-pressure environment

• Excellent communication, problem-solving, and customer service skills

• Proficiencywith office equipment and willingness to adoptnew technologies

• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed

• Proficiencyin Microsoft Word, Excel, and PowerPoint; experience with HRIS platforms (e.g., Workday, ADP) and tools like Canva is a plus

• Comfortable with technology

COMPENSATION

Competitive salary,commensuratewith experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance; paid vacation; and a 401k plan.

WORKING CONDITIONS