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BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Key Responsibilities:
- Data Quality Management
- Ensure 100% completeness and accuracy of shipment lifecycle events
- Continuously monitor data across BD ERPs and Control Tower systems and resolve discrepancies.
- Perform manual tracking (carrier portals/websites) to backfill missing events when system gaps exist.
- Root Cause Analysis & Issue Resolution
- Conduct structured root cause analysis (RCA) on missing, delayed, or incorrect shipment data.
- Identify system, process, or service provider gaps and implement corrective and preventive actions (CAPA).
- Collaborate with service providers, IT teams, and Control Tower teams to resolve data integration issues.
- Data Integration & Performance Monitoring
- Develop and maintain data quality dashboards to monitor: Event completeness, Data timeliness, Transmission success rates from carriers.
- Track service provider data performance and drive improvements through regular reviews.
- Process Governance & Standardization
- Define and enforce standard operating procedures (SOPs) for data quality management.
- Ensure standard definitions and consistency of shipment milestone data across GAR.
- Support alignment across systems and stakeholders to reduce manual intervention and data fragmentation.
- Stakeholder Collaboration
- Work closely with: Country Logistics teams, Control Tower team, ERP / IT teams, External service providers
- Act as a central coordinator to resolve cross-functional data quality issues impacting shipment visibility.
- Continuous Improvement & Reporting
- Maintain data quality improvement tracker (issues, actions, status, impact).
- Identify opportunities to automate data capture and reduce manual effort.
- Support preparation of regular reports and insights for management reviews.
- Contribute to Control Tower 2.0 and digital transformation initiatives related to track & trace and data visibility.
Skills & Competencies- Strong analytical and rel="noopener noreferrer">https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
MYS Kuala Lumpur - Jalan Kerinchi
Additional Locations
Work Shift
