Position Summary
External Communications - Senior Manager
Deloitte's Marketing, Brand & Communications team is seeking a strategic external communications and public relations professional to drive marketplace growth through integrated brand PR, media relations, and paid media collaboration. This role will develop and execute external communications strategies and campaigns that amplify Deloitte's highest priority growth areas, in close collaboration with senior leaders and cross-functional teams across brand, communications, and media. The successful candidate will help strengthen the Deloitte brand, elevating priority offerings and narratives, and position leaders as trusted voices through coordinated earned and paid amplification.
Recruiting for this role ends on 08/16/2026
The ideal candidate brings strong media relations experience, executive presence, and sound judgment under pressure, along with the ability to collaborate effectively and drive a clear, consistent narrative brand across a matrixed organization. Success in this role requires exceptional communication skills, proactivity, teamwork, and the delivery of consistently high-quality results.
Responsibilities
- Lead Brand PR team for US External Communications and elevate Deloitte's brand storytelling via the media, working in collaboration with Brand leadership.
- Drive connectivity across Deloitte's highly matrixed environment to up-level storytelling opportunities.
- Develop stronger collaboration between paid and earned media teams, including strategy development and execution to maximize Deloitte's investments.
- Work collaboratively with Brand Research & Insights team to develop data-based messaging for media relations initiatives that drive the Deloitte brand forward.
- Advance the measurement of the team's impact and value to the firm, leveraging AI tools to generate new insights into media coverage and recommending ways to evolve messaging, target key media outlets, and meet business goals.
- Help lead the external communications team, counseling colleagues on brand narrative, messaging, PR considerations and other strategic thinking to ensure the Marketing, Brand & Communications team is positioning the Deloitte brand in the strongest light.
- Manage external PR agency resources to extend capacity, ensure quality execution, and deliver against strategic objectives.
- Guide and coach team members and direct reports.
- Bring innovative ideas to advance the overall external communications team in terms of techniques and new tools.
- Operate with strong project management discipline, balancing multiple priorities and stakeholders to deliver consistently high-quality results on tight timelines.
- Identify and implement innovation opportunities, including integrating AI into workflows where appropriate to improve speed, quality, and effectiveness.
Successful candidate will possess
- Exceptional communication skills and sound judgment, with the proven ability to advise senior leaders and make strategic decisions under pressure.
- Strong media relations expertise and the ability to build trusted relationships and align diverse stakeholders across a matrixed environment.
- Sharp project management skills with a track record of delivering high-quality results under tight deadlines and shifting priorities.
- A commitment to coaching and mentoring junior team members, paired with a growth mindset toward adopting new technologies and AI platforms.
The Team
Deloitte's Marketing, Brand & Communications team combines the power of Deloitte's brand with inspired marketing minds to produce envy-inducing business results. From events to social media to digital assets and execution, our blend of insights from our expert marketers and world-class creative talent produces attention-grabbing campaigns anchored in data-infused strategies. When stakeholders need next-level solutions that support their business priorities, Marketing, Brand & Communications is the partner that can transform big ideas into big impact.
Qualifications
- Must have prior Deloitte Experience
- Communications professional with a minimum of 12+ years relevant experience
- A bachelor's degree, preferably in Communications, English, Public Relations, or Journalism
- Proven success in developing and executing external communications strategy and communications plans for a large business, preferably in professional services
- Excellent interpersonal, verbal, and presentation skills, including the ability to interact with and coach senior leaders and highly intellectual thinkers
- Strong listening and persuasive communication skills; able to gain consensus through influence and ability to pivot when warranted
- Experience in measuring the effectiveness of communication strategies
- Negotiation and critical thinking skills; flexibility and adaptability
- High-level proficiency with Microsoft PowerPoint, Outlook and Word. Knowledgeable in all aspects of Microsoft Office and ancillary programs as well as with media relations platforms such as Muck Rack and Meltwater.
- Understanding of GEO and interconnectivity between media relations and LLMs
- Travel up to 10%
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107700 - $221200.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
This position is aligned with the Core Talent Model. To view the associated benefit package, please reference this document https://resources.deloitte.com/:b:/r/sites/dnet-tod-us/Shared%20Documents/Benefits/USBenefitsJourneyCDandETAM.pdf?csf=1&web=1&e=pKjS1C.
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available.
Fair Chance Hiring and Ban-the-Box Notices | Deloitte US CareersRequisition code: 356675
Job ID 356675
