Facilities Assistant (Contracted via CBRE, 24 month contract)

This Role is contracted via CBRE - Working on-site (Mon-Friday) here at the SIE (PlayStation) London office

About CBRE

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

To assist with the daily running of Facilities Services in London, ensuring the buildings are always kept to a high standard and fully compliant with relevant Health & Safety and Environmental guidelines.

Role: Facilities Assistant

The Facilities Assistant will be part of a wider Facilities team responsible for the day-to-day operation of Sony Interactive Entertainment's London campus. The role will support the delivery of workplace services across multiple buildings, ensuring a safe, efficient, and welcoming environment for staff and visitors.

The successful candidate will be responsible for facilities administration, helpdesk management, health and safety compliance, contractor coordination, meeting room management, workplace experience initiatives, and supporting internal events. The role will also provide cover for the Event Specialist during periods of annual leave and absence.

What you'll be doing:

Facilities Operations

• Monitor and manage the Facilities Helpdesk and Facilities mailbox.
• Resolve Facilities tickets in a timely and professional manner.
• Carry out daily building inspections and health & safety checks.
• Ensure meeting rooms, collaboration spaces, kitchens, and communal areas are maintained to a high standard.
• Conduct new starter inductions and workplace orientation tours.
• Maintain accurate records of new starters and leavers.
• Manage stationery ordering, stock control, and general office supplies.
• Act as the first point of contact for workplace-related queries.
• Raise purchase orders and assist with budget tracking.
• Ensure site signage is current, compliant, and appropriately displayed.
• Carry out DSE assessments and provide workplace ergonomic support.

Health, Safety & Compliance

• Assist in maintaining compliance with Health & Safety legislation.
• Assist with organising Fire Marshal and First Aid training programmes.
• Support Health & Safety audits and compliance reviews.

Internal Events & Hospitality

• Support the planning and delivery of internal events, meetings, and workplace activities.
• Coordinate meeting room setups, furniture requirements, and hospitality arrangements.
• Liaise with catering and cleaning teams to ensure events are delivered successfully.

Event Specialist Cover

During periods of Event Specialist absence, the Facilities Assistant will:

• Manage internal room bookings and event requests.
• Coordinate apartment bookings and accommodation administration.
• Liaise with catering providers to arrange hospitality requirements.
• Coordinate cleaning schedules for apartments and event spaces.
• Support event planning, logistics, and onsite event delivery.
• Act as a key point of contact for event stakeholders and visitors.

What you'll be doing:

Essential

• Previous experience working within a Facilities, Workplace, Hospitality, or Corporate Services environment.
• Excellent customer service and communication skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Good IT skills, particularly Microsoft Outlook, Excel, PowerPoint, and Teams.
• Ability to work independently and use initiative.
• Flexible, adaptable, and solutions-focused approach.
• Strong attention to detail.
• Ability to work under pressure and meet deadlines.
• Experience coordinating suppliers, contractors, or service providers.

Desirable

• IOSH qualification or willingness to obtain.
• Experience supporting workplace events.
• Knowledge of Health & Safety legislation and risk assessments.
• Experience using Facilities Helpdesk systems.
• Experience managing room booking systems or accommodation bookings.

Personal Attributes

• Positive and proactive attitude.
• Strong team player.
• Professional and approachable manner.
• Pride in delivering exceptional workplace experiences.
• Willingness to learn and embrace new processes and technologies.

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.