Field Clinical Specialist for THV

Develops clinical education materials in connection with clinical investigations including providing education and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.

Key Responsibilities:

Identify potential adoption strategies; Responsible for upselling in key strategic accounts working in conjunction with Business Managers

Act as a lead in providing education on all aspects on two or more technologies or one highly specialized technology of assigned device(s), device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support for field clinical specialists

Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to investigational products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on two or more technologies or one highly specialized technology

Develop and improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP

Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOP

Validate software and hardware updates in the field as applicable

Fully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross-functional teams (e.g., sales)

Other incidental duties

Education and Experience:
Bachelor's Degree in in related field , 5 years years experience of previous related medical device and/or clinical experience Required
Training experience in clinical / technical environment Preferred

Additional Skills:

Proven expertise in MS Office Suite and ability to operate general office machinery

Strong written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills

Excellent problem-solving and critical thinking skills

Full knowledge and understanding of cardiovascular science

Full understanding of cardiovascular anatomy, pathology and physiology including the applications and “language” of the market and Edwards Lifesciences

Full understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting

Full imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.)

Ability to manage confidential information with discretion

Strict attention to detail

Ability to interact professionally with all organizational levels

Ability to manage competing priorities in a fast paced environment

Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control