Field Executive - Service

Date Posted:

2026-05-11

Country:

India

Location:

Godrej Genesis, Smart Works, 7th Floor, Plot No. XI, Block EP & GP, Sector V, Salt Lake City, Bidhannagar,KOLKATA-700091, India

Field Executive- Service

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and is looking for a maintenance mechanic for one of our entities located in Kolkata, WB.

Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

On a typical day you will:

• Carry out 100% of the elevator maintenance and service visits of the units within your territory

• Work within your defined geographical area / territory, managing the portfolio of elevators within it

• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix

• Carry out minor repairs to achieve continual operation

• Liaise directly with the customer while on site to build a good working relationship

1) Regular maintenance of Equipment.

2) Prompt action on the callbacks./ Troubleshooting.

3) Comply with FPA and EH&S standards.

4) Reducing the number of call back in the given area.

5) Monitor equipment and repair schedule

6) Build customer rapport.

7) Look for potential T- order if any.

8) Would be responsible for handling 100 – 120 units.

Education:

Diploma in Electrical/ Mechanical

Work Experience:

2-4 Years of experience in Elevator Industry

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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