Field Operations - Scheduling Support (NFWS)

Purpose within the Organization:

• Student Worker will work supporting counselors and assisting with appointment scheduling as well as provide operational support to GCU’s non-traditional campus.

Responsibilities Related to Purpose:

• Proficiently use University systems to execute multiple tasks and reporting

• Ability to work in a fast-paced, changing environment.

• Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality.

• Work well in a team environment and communicating with other campus departments and leadership.

• Assist with Excel documents and reports

Equipment Used and Responsibility:

This position focuses appointment setting and uses the following programs:

• Bookings

• Phone

• Outlook

• OneNote

• SharePoint

• CRM

• Other programs as needed

Qualifications:

• Willingness to provide excellent customer service.

• Strong organizational skills and attention to detail.

• Dependable and punctual.

• Ability to maintain confidentiality.

• Willingness to work, learn, and be flexible.

• Must be available to work shifts on 3 of 5 weekdays each week.

• Must be able to work close to maximum hours each week (20 during school times, up to 40 during breaks, including Summer).

Experience/Education:

Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.

• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.

• Maintain good financial and academic (SAP) standing with the University.

Pay Rate: Minimum Wage
Anticipated End Date: June 30, 2027