Field Service Engineer
Stryker
Auckland, New Zealand
Full-Time
Competitive
OfficeExecutive
Join our growing team in New Zealand as a Field Service Engineer, where you’ll play a key role in supporting cutting-edge medical technology while helping shape the future of our service capability. This is an exciting opportunity to work within an expanding business, where your expertise will not only drive service excellence but also enable you to mentor others and build capability across the New Zealand network. If you’re passionate about making an impact, developing others, and contributing to a high-performing business, this role offers the platform to do just that.
If you love travel this is the role for you! This role will require travel across the New Zealand north and south island, based out of Auckland. You will be someone who is willing to travel with short notice when required.
At Stryker as a Field Service Engineer, you’ll play a hands‑on role in keeping our life‑enhancing devices performing at their best. You’ll become a trusted partner to clinicians, ensuring equipment they rely on is safe, reliable, and ready when patients need it most.
If you love solving problems, thrive in fast‑paced environments, and want your work to have real impact, this role offers purpose, challenge, and growth in equal measure.
As the go‑to technical expert for your region, you will:
Repair, service, and testStryker’s electronic and mechanical devices to manufacturer and regulatory standards.
Deliverpreventive maintenance, calibrations, and annual checkson equipment in hospitals and clinical settings.
Install systemsand completehardware and software upgradesat customer sites.
Diagnose and resolve technical issues quickly, ensuring minimal disruption to clinicians.
Manage your own scheduleand regional travel with autonomy while meeting service commitments.
Partner with Customer Service to keep workflows smooth and customer expectations met.
Document all service activitiesaccurately for compliance and full traceability.
Support internal teams and customers withtechnical advice and training.
Actionrecalls, field safety notices, and regulatory‑driven field actionsin collaboration with quality teams.
Identify and escalate insightson product performance and customer needs to drive continuous improvement.
Bachelor’s degree inEngineering, Medical Electronics, Electrical, Electronic, Telecommunications, Mechanical, Software, Medical Physics, or a related technical field.
Valid driver’s license.
Strong hands‑on technical capability and troubleshooting ability.
Experience in medical devices, healthcare technology, or trade experience.
Excellent communication and customer‑facing skills.
Ability to work independently and juggle multiple priorities.
Comprehensive onboarding and ongoing technical trainingto support your growth.
Competitive salaryplus performance incentives.
Career developmentwithin a global industry leader.
A culture that celebratesteamwork, inclusion, growth, and shared purpose.
The role involvesregular travelacross your assigned region.
Work takes place invaried environments, including workshops, hospitals, and operating theatres.
Electrical licensing in New Zealandis required and may vary depending on the work performed.
If you’re a skilled technician or engineer looking for a meaningful career where your work directly supports patient care, we’d love to hear from you.
Join Stryker and help us make healthcare better.