At Eaton, we are dedicated to improving quality of life and protecting the environment through innovative power management technologies. We are now looking for a Field Service Engineer (UPS) to join our team in Denmark.
What you'll do:
As a Field Service Engineer, you will deliver first-class service to Eaton's installed base and ensure maximum customer satisfaction. The primary focus of the role is on UPS systems, covering everything from small single-phase units to large-scale data centre solutions (up to 1200 kVA).
Your key responsibilities will include:
- Commissioning, servicing, repairing, and maintaining Eaton UPS systems
- Performing preventive maintenance to ensure optimal system performance
- Supporting customers with technical queries via phone, email, and on-site visits
- Collaborating with colleagues in Service and Sales by providing technical expertise
- Supporting project managers with planning and commissioning schedules
- Acting as a mentor for newly hired Field Service Engineers
- Maintaining accurate time reporting and technical documentation for all work performed
- Proactively participating in planning and scheduling of service activities
- Supporting key customers, including high-profile sites, with technical advice
- Maintaining close cooperation with internal business units on technical matters
- Actively supporting Eaton's Environment, Health & Safety (EHS) culture
- Ensuring compliance with Eaton policies, processes, and code of ethics
- Participating in all required technical and mandatory training
Qualifications:- Electrical education at upper secondary (Gymnasium) level or equivalent
- Minimum 2+ years of experience in a relevant field (e.g., service technician, industrial electrician)
- Strong knowledge of 1-phase and 3-phase electrical systems and UPS systems, battery backup, and emergency power supply
Skills:- Good IT/software skills
- Excellent communication and customer service skills
- Ability to work independently and within diverse, multicultural teams
- Flexible and adaptable approach to work
- Ability to follow procedures and instructions accurately
What we offer:- A dynamic and international work environment
- Opportunities for technical development and continuous training
- Career growth within a global organization
- A strong focus on safety, ethics, and sustainability
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All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
