Field Service Representative II

Ecolab is seeking a Field Service Representative II – Downstream where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How You’ll Make an Impact

• Deliver expert service and support for cooling tower, boiler and wastewater applications

• Provide technical support and escalate complex challenges as needed

• Build strong relationships with customers and promote best practices

• Ensure full compliance with safety policies and procedures

• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans

• Provide technical support to customers; identifying and resolving customer pain points, escalating as required

• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

• Assist in chemical transfers and deliveries

Position Details:

• This position will be based in Joliet, IL

• The territory for this position covers a 50-mile radius

• Targeted accounts are within theDownstream/Chemical/CPIindustries

• Up to 25% overnight travel

What’s Unique About This Role:

• You’ll work in a dynamic, hands-on environment with autonomy and support

• You’ll help customers meet sustainability goals while protecting their critical assets

• You’ll gain access to industry-leading training and development programs

Minimum Qualifications:

• High school diploma or equivalent

• 2 years of experience in water treatment or an industrial/mechanical environment

• Position requires a current and valid Driver’s License with no restrictions

• No immigration sponsorship available for this position

Physical Requirements of Position:

• Lifting up to 50 pounds

• Exposure to hot, cold, noisy, or dirty environments

• Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.

Preferred Qualifications:

• Associate’s degree or trade school certification

• Demonstrated mechanical aptitude

• Experience in water treatment or specialty chemical industry

• Familiarity with boilers, cooling towers, and wastewater treatment systems

• Proficiency with Microsoft Office Suite

What’s in it For You:

• Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.

• The ability to make an impact and shape your career with a company that is passionate about growth.

• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

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About Ecolab:

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, target="_blank">Click hereto see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.