Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role...
The Primary responsibility of the Flight Attendant is the safe and secure conduct of all assigned flights while providing a high level of service and comfort.
This is a full-time, non-exempt/hourly position. It will be based onsite from Tererboro NJ airport. Preference will be given to applicants that live within 1 hour of the airport.
Your Role Accountabilities...
Pre-Flight Preparation
- Review the flight itinerary and passenger profiles
- Confirm catering and any special requests from passengers
- Predeparture menu coordination with passengers/assistants and/or scheduling department
- Meal preparation, order catering, prepare menus, check and stow catering
- Shop for any/all items' passengers have requested
- Ensure that the cabin is clean, stocked, and properly equipped
- Conduct pre and post flight aircraft procedures and checklists ensuring all safety, galley, electronics and cabin equipment is ready for flight
- Maintain operational knowledge of galley located controls, cabin safety and audio/visual systems and cabin lighting systems for all aircraft flown
- Conduct safety demonstration and ensure compliance with FOM
- Participate in pre-flight safety briefings, meetings and international coordination calls
In-Flight Service
- Provide exceptional customer service, addressing passengers' needs promptly
- Serve food and beverages, ensuring dietary restrictions and preferences are met for both passengers and crew
- Maintain a clean and tidy aircraft at all times including lavatories
- Monitor television and Wi-Fi systems and troubleshoot as necessary
Safety Responsibilities
- Maintain knowledge of emergency procedures, including how to operate safety equipment. Be prepared to handle emergencies, including medical situations and know the proper procedures for various scenarios
- Ensure all safety protocols are followed during takeoff, landing, and in-flight
- Participate in the Safety Management System and Security Program
- Administer first aid including AED/CPR/DAK with the assistance of inflight medical service providers, when necessary
- Ensure food safety and hygiene and participate in bi-annual food safety course
Communication
- Facilitate communication between passengers, crew members and administrators of the Flight Department
- Update passengers on flight status and other relevant information
- Participate in company meetings and training as necessary
Post-Flight Duties
- Inspect, clean and stock the cabin, galley, lavatories, and flight deck after every leg and at base
- Ensure aircraft is prepared for pop-up flights
- Provide feedback to the flight crew and management about the flight and passenger experiences
- Advise PIC and Maintenance team of any cabin discrepancies
Additional Responsibilities
- Responsible to the Captain and Flight Attendant Manager for all assigned inflight duties, adherence to the SOP/FOM and proper use of Crew Resource Management procedures
- Manage aircraft supply lockers and ensure inventory is complete on all aircraft and at base
- Complete weekly (or more frequently based on business need) plane and hangar stock checks including monitoring the expiration dates of perishable goods. Order and shop for stock and supplies as needed
- Manage drycleaning and laundry of linens at the hangar and with drycleaning vendors
- Additional duties may be assigned by Captain or Flight Attendant Manager while on trips
- Maintain a confidential environment of passenger information and travel movements
Qualifications & Experiences...- Minimum 2 years corporate flight attendant experience
- Preference given to applicants with current FACTS/Flight Safety corporate flight attendant training
- Aviation specific first aid training certification from MedAire or similar
- AED/CPR qualified
- Food Safety Certified
- Strong communication and interpersonal skills
- The ideal candidate will be a team player that is flexible and willing to take on additional responsibilities to provide a superior level of service
- Must be technologically savvy
- Able to manage a constantly changing schedule and irregular hours including nights, weekends and holidays
- Available to fly on short notice (must be able to report to hangar within 3 hours if on standby day)
- Unrestricted ability to travel worldwide
- Knowledge of safety regulations and procedures in aviation
- Ability to handle stressful situations and resolve conflicts effectively
- Attention to detail
- Adaptability/Flexibility and problem-solving skills
- Excellent organizational abilities
- Culinary knowledge can be beneficial
How We Get Things Done...This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at
www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBDWarner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our
accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $91,000.00 - $169,000.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
