Front Desk Coordinator - Labs

About the Team

DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying autonomy and robotics in a service used by millions of people daily, then we want to talk to you!

About the Role

The Front Desk Coordinator is the face of our tech company and plays a key role in creating a welcoming, organized, and efficient office environment. This position supports daily office operations, assists employees and visitors, and ensures a seamless front desk experience in a fast-paced, innovative workplace. You will report to our Senior Operations Associate / on our admin team in our DoorDash Labs organization. Once our offices reopen, we expect this role to be 100% in-office.

You're excited about this opportunity because...

Front Desk & Visitor Experience

• Serve as the first point of contact for employees, candidates, clients, and guests
• Greet visitors, manage sign-ins, and issue visitor badges
• Answer and route incoming calls, messages, and inquiries
• Maintain a professional, friendly, and tech-forward front desk presence
• Direct and control flow of traffic of people coming into the office. Receive and direct food and package deliveries.

Facilities & Workplace Operations

• Support day-to-day office operations in collaboration with People Ops and Facilities
• Coordinate meeting rooms, schedules, and video conferencing setups
• Submit facilities work order tickets to address facilities issues.
• Collaborate with facilities team maintain address facilities related concerns.
• Ensure common areas, conference rooms, and reception spaces are organized and functional.
• Manage office supply inventory and place orders as needed.

Administrative & Coordination Support

• Assist with onboarding logistics for new hires (badges, equipment pickup, welcome materials).
• Provide support for purchasing using purchasing systems. Process invoices for payment.
• Schedule interviews and coordinate candidate visits with recruiting teams.
• Support internal events, team meetings, and company gatherings.
• Maintain accurate records, directories, and internal documentation.

Technology & Systems

• Use internal tools such as Slack, Google Workspace, scheduling software, and visitor management systems.
• Onboard, process, and reconcile vendor invoice statements for payment.
• Troubleshoot basic office technology issues or escalate to IT when needed
• Support badge access systems and security protocols

We're excited about you because...

• You're self-motivated, positive, and a team player.
• Experience with T&E.
• You have experience with Coupa and other procurement systems.
• Experience with supporting cross functional teams.
• You have a proven track record of success in a retail environment.
• You're able to be on your feet and handle warehouse duties including lifting up to 40 pounds (with or without accommodations).
• You have a bachelor's degree.

Qualifications

Required

• High school diploma or equivalent
• 1+ years of experience in a front desk, receptionist, office coordinator, or administrative role
• Strong communication and interpersonal skills
• Comfort working with modern technology and office tools
• Excellent organizational and multitasking abilities

Preferred

• Experience in a tech startup or fast-paced corporate environment
• Experience with facility management and workplace experience
• Purchasing systems: Coupa, SAP Ariba, and Travel & Expense management
• Familiarity with tools such as Google Workspace, Slack, Zoom, or visitor management platforms
• Associate's or bachelor's degree
• Providing support to cross-functional teams.

Skills & Competencies

• Customer-focused mindset with a friendly, professional demeanor
• Tactful and discreet when handling sensitive information, conversations, and situations.
• Ability to prioritize and multitask in a fast paced environment
• Sound judgement and problem solving skills
• Strong attention to detail and follow-through
• Ability to prioritize tasks in a dynamic environment
• Discretion and ability to handle confidential information
• Collaborative, adaptable, and proactive attitude

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation


Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$23.70-$34.80 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.