Our associates celebrate lives and value their work environment. Join a Great Place to Work as a Funeral Home Manager, overseeing daily operations of a single funeral home and its services. Responsibilities include managing costs, fostering staff pride, achieving financial goals, leading operational and financial planning, ensuring compliance, and exceeding client expectations.
Financial Management
- Develop annual plans and budgets with market leadership, communicate strategies and goals to staff, monitor finances, and manage expenses.
Operations
- Manage daily operations, communicate expectations, resolve customer issues, ensure compliance, maintain facilities, and support innovation and community engagement.
Funeral Arrangements & Directing
- Facilitate arrangement conferences with empathy, promote related services and merchandise, preside as master of ceremonies at services, and ensure proper handling of deceased.
Leadership and People Development
- Build and coach a reliable team, manage hiring and promotions, and foster employee engagement.
Minimum Requirements
- High school diploma or equivalent; preferred technical or bachelor's degree in Mortuary Science as required by law.
- Funeral Director license as required by state laws.
- Minimum 5 years industry experience, 2 years guiding staff; people management and budgeting experience preferred.
Knowledge, Skills, and Abilities
- Ability to work evenings and weekends, financial and industry knowledge, proficiency with MS Office and industry software, excellent interpersonal and leadership skills, problem-solving, communication, and presentation abilities.
Location: Memphis, Tennessee, US (Postal Code 38116). Category: Operations.
