Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Future Talent Internship Programme – Operational Risk Management Department
Location: Malaysia
Launch your career with our 12 week Future Talent Internship Programme in Operations Risk. Designed for final-year undergraduates, this internship offers hands-on experience in supporting business operations, process improvement, and project delivery within a leading global financial institution. You'll work alongside experienced professionals, gain exposure to corporate banking operations, and develop practical skills that will support your future career.
General Description
To provide administrative and coordination support to the Incident Management Team (IMT) and Key Risk Indicator (KRI) team within ORMD, while gaining foundational knowledge of banking processes, incident management processes, and Basel operational risk concepts.
The role focuses on supporting documentation, tracking, coordination, and data collection activities relating to operational incidents and Key Risk Indicators (KRIs), in accordance with internal procedures and regulatory expectations.
Key Responsibilities
Administrative Support for Incident Management
- Assist in logging and maintaining records of operational incidents in internal systems under supervision.
- Update and maintain incident tracking registers and logs to ensure accuracy and completeness.
- Perform basic data entry and ensure consistency of recorded information.
Documentation and Record Management
- Organize and maintain incident-related documentation, including reports, supporting evidence, and correspondence.
- Ensure proper filing and documentation to support audit trail and record-keeping requirements.
- Assist in maintaining standard templates and documentation formats used by the Incident Management Team.
Coordination and Follow-Up
- Support the Incident Management Team in coordinating with departments by:
- Sending reminders and following up on pending submissions.
- Tracking status updates of incidents and action items.
- Assist in arranging meetings and maintaining records of discussions where required.
Reporting Support (Administrative)
- Assist in compiling information for internal reporting and management updates.
- Support the preparation of reporting templates by performing data consolidation, formatting, and basic updates.
- Ensure the completeness of information prior to submission to reviewers.
Post-Incident Tracking
- Maintain records of corrective actions and follow-up items arising from incidents.
- Monitor and update the status of action items for tracking purposes.
- Assist in maintaining centralized tracking of incident closure status.
KRI Data Collection and Monitoring Support
- Assist in collecting KRI data from respective departments based on reporting timelines.
- Track submission status and follow up with departments on outstanding KRI data.
- Update and maintain KRI tracking logs and dashboards (administrative updates only).
- Support the consolidation of KRI data into reporting templates for management review.
- Maintain proper documentation of KRI submissions for record-keeping and audit purposes.
Learning and Development Scope
As part of the internship, you will be provided with guidance to develop a basic understanding of:
- The incident management lifecycle (escalation, reporting, and closure).
- Internal incident reporting processes and documentation requirements.
- An overview of Basel operational risk concepts, including incident/loss event classification.
- The role of Key Risk Indicators (KRIs) in monitoring operational risk exposure.
- The role of ORMD in supporting operational risk governance within the Bank.
Other Responsibilities
- Adhere to all Bank policies, procedures, and guidelines.
- Maintain the confidentiality of all information handled in the course of duties.
- Perform any other administrative tasks assigned by the Supervisor from time to time.
Scope Limitation
- Strictly an administrative and coordination role with no access to customer data, banking transactions, or core banking systems.
Eligibility Criteria
- Final-year undergraduate studying Data Analytics, Computer Science, Business Analytics or a related discipline at a recognized Malaysian university, where an internship is a mandatory component for course completion.
- Minimum CGPA of 3.0 (or equivalent).
- Available to work full-time for a 12-week internship starting in October 2026.
- Strong analytical, organizational, and communication skills.
- Proficiency in Microsoft Excel and PowerPoint, Power BI, or similar analytics tools.
- Interest in automation, AI and analytics with a willingness to learn in a collaborative environment.
- Fluency in English (spoken and written); Japanese language skills are an advantage but not essential.
Note
- Interns will receive an allowance of RM 1,500 per month.
- Please note that due to the high volume of applications we receive, only shortlisted candidates will be contacted.
- The intake period will be October 2026 for a minimum duration of 12 weeks.
- Closing date: 31 July 2026.
Why Join Us?
- Gain real-world experience with a leading global financial institution.
- Work on meaningful projects that make an impact.
- Learn from experienced professionals through mentoring and on-the-job training.
- Develop valuable technical and professional skills in a supportive and inclusive environment.
Apply Now
Applications close on 31 July 2026. If you are seeking an opportunity to develop your expertise, make a meaningful impact, and build a successful career in banking operations, we invite you to join our team. This role offers the opportunity to enhance your skills, contribute to operational excellence, and advance your professional growth within a dynamic and supportive environment. We look forward to receiving your application.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
