General Manager

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Location

Morristown, Indiana, just southeast of Indianapolis

Travel Required

Estimated at <20%

Reporting Relationships

The General Manager of Heibar Indiana will report directly to the Regional Director of Innovation and Efficiency and will work closely with the management team at our builder-partner, Arbor Homes. The General Manager will have responsibility of current and future site-built support operations, in addition to related support teams.

Position Charter

The Heibar Indiana General Manager (GM) will be leading the continued development and evolution of Heibar’s facility in Morristown, Indiana. This site will partner heavily with other Heibar locations to ensure best practices are represented, while ensuring the site builds a strong process-based culture of customer focus and problem solving. The GM will lead all activities at the site, including work alongside department managers to ensure coordination in the effort to reach the organization’s goals. Key deliverables include, but are not limited to: safety, quality, labor cost, and bill of material as a percentage of revenue, on-time delivery, inventory, productivity, ROA, customer experience (NPS), employee engagement and driving Clayton’s culture and team member experience.

The GM Heibar Indiana will create and enhance scalable, best in class systems and processes. The successful candidate will develop a strong, collaborative partnership with the builder-partner, Arbor Homes. The GM Heibar will be exposed to the processes, equipment, and infrastructure required to quickly learn the Heibar business model, and the General Manager position is intended to be a launching pad for future multi-site leadership opportunity for the successful leader.

Major Duties and Responsibilities

· Demonstrates ability to work effectively with a variety of personalities and backgrounds within a diverse workforce and leads through conflict constructively with a drive towards resolution.

· Develop and maintain strong relationships with Arbor partners.

· Develop alignment between systems and processes for efficiencies and scalable solutions.

· Exhibits exceptional social and work behaviors and takes responsibility for accomplishing work goals within accepted timeframes.

· Establish and enforce quality control standards to deliver products that meet/exceed customer expectations.

· Establishes and maintains challenging, but realistic work goals that align with Heibar KPI’s and expectations.

· Fulfills obligations, completes assignments, and meets deadlines aligned with overarching corporate initiatives.

· Identify opportunities for business expansion and growth for strategic planning and future state.

· Seeks feedback with a drive towards personal and professional growth. and self-development.

· Strong communication with individuals and groups, while considering the audience and the nature of the information.

· Possesses and demonstrates strong critical and analytical thinking skills, using logic, reasoning, and analysis to solve problems.

· Manages the flow of information from a wide variety of sources and analyzes information to wholistically assess and address issues.

· Ensures privacy and confidentiality of company information as well as that of customers and co-workers.

· Maintains a healthful and safe environment and reports any violations/discrepancies to appropriate leadership and team members.

· Leads change, entertains new ideas, and willingly embrace new approaches when appropriate and discard methods that are no longer working, while effectively leading the team through change management

· Provides thorough, accurate, and timely information in response to customer and partner inquiries, as well as meets commitments.

· Applies critical-thinking skills to solve problems by generating, evaluating, and implementing solutions.

· Demonstrates interest in learning about new and emerging tools and technologies and seeks opportunities to gain experience from peers and best in class practices.

· Meets current needs while remaining aware and supportive of future generations’ ability to succeed.

· Utilizes advancements in science and technology to upgrade levels of efficiency and environmental protection.

· Develops budgets, forecasts, and resource allocation plans both human and capital with a working knowledge of P&L, headcount management, and succession planning.

· Develops and manage key performance indicators including dashboard reporting of key measures.

· Oversees employment practices requiring risk management intervention (EEOC charges, PAGA

claims, hotline complaints, etc.)

· Translates strategic plans into actionable and timely programs for the workforce that support the Clayton Home Building Group mission, vision and values recognizing the differing needs of Supply facilities and Properties Group.

· Ability to travel 10-20%.

Required Skills

· Transparency and honesty with the ability to communicate difficult messages that accurately conveys situational awareness and prioritization.

· Strong business acumen with a broad understanding of management practices, principles, procedures, and shared best practices.

· Proven success in a manufacturing environment with significant growth, scale, and complexity of operations issues.

· Exceptional interpersonal verbal and written communication and team-building skills.

· Strong leadership acumen, specifically with cross-functional and matrixed teams as well as demonstrated experiencing developing and growing teams in support of targeted KPI’s and results.

· Demonstrated management of projects and capital projects completed on-time, in budget, and within scope.

· Maintains composure and deals calmly and effectively with stressful situations.

· Excellent organizational skills and attention to detail.

· Strong analytical and problem-solving skills.

· Proficient with Microsoft Office Suite

· ERP experience required.

Education

· Minimum bachelor’s degree in engineering, business, operations, supply chain or relevant technical field from an accredited institution

· MBA from an accredited institution preferred.

Professional Qualifications

· Ten plus (10+) years of experience in increasingly responsible leadership roles in a multi-location manufacturing environment, with 5-years experience in senior management desired.

· Demonstrated success in strategic efforts to drive safety, quality, consistent performance, and productivity.

· Strong leadership skills that inspire team confidence and respect, while empowering and motivating team members in a creative and effective manner

· Experience in leading the design, development, and implementation of improved manufacturing processes.

· Extensive knowledge of P&L management, manufacturing processes, quality control and supply chain management.

· The individual should have strong intellect combined with a practical and realistic common-sense understanding of how to get things done.

· Demonstrated high performance with year over year improvement in key measurables and the ability to inspire the team to meet high standards.

· Has demonstrated leadership with High Performance Teams to drive engagement & performance.

Heibar is committed to creating an inclusive workplace. Arbor Homes is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Heibar participates in E-Verify

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00018

Heibar