Generalist Service Representative I

Dedicated and results-driven Cooling Senior Service Engineer with full ownership of the regional cooling install base, spanning project execution, service operations, and end-to-end customer equipment management. Experienced in handling mission-critical datacenter cooling systems, ensuring seamless execution from installation and commissioning to SAT/ISAT and lifecycle support.

Proven capability in managing day-to-day field activities across customer sites, including troubleshooting, escalation handling, preventive and corrective maintenance, and resolution of complex technical issues. Committed to delivering high-quality service with 24×7 availability for customer complaints and support needs.

Demonstrated strength in coordinating project delivery, overseeing field operations, Recognized for strong ownership, customer focus, and consistent delivery across diverse

Experience - 5 to 7 years in HVAC system

Educational qualification : Mechnical BE or B.Tech