GLO – Spares Supply Assurance Manager

GLO – Spares Supply Assurance ManagerThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

Job Family Definition:

Responsible for managing commodities/categories worldwide, including goods and services that support the company and its customers. Includes setting category strategies; supply base development to meet the company and customer requirements; and supplier contracting and negotiations; supplier qualification; and establishing quality processes / resolving quality issues. Emphasis is on strategy, supplier development, negotiations, business relationships, quality, cost, assurance of supply and predictability. Develops the company procurement strategies, policies and tactics required to achieve objectives. Primary objective is to reduce the cost of supply and meet demand requirements, business and quality specifications, and revenue goals. Adds value to the company through managing performance aspects of major contracts and subcontracts.

Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values – to partner, innovate and act – we are an organization that plan, source, and provide quality customer and partner experiences. Join us and redefine what’s next for you.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

What you’ll do:

Responsibilities:

1. Supply Assurance & Escalation Leadership

• Manage complex, high-impact supply escalations requiring cross-functional coordination
• Drive resolution of supply constraints across suppliers, GSS, and internal teams
• Deliver improved supply outcomes aligned to customer requirements
• Support complex case management and escalation governance

2. Supplier Management & Strategic Engagement

• Manage supplier performance against KPIs and contractual expectations
• Lead supplier engagement at senior levels
• Drive supply base optimization and long-term supply management
• Influence supplier behavior and alignment to forecast and demand signals
• Support supplier development and strategic initiatives

3. KPI Ownership & Performance Management

• Define and manage supply assurance scorecards and metrics
• Monitor and improve key KPIs including:
  • Backorder performance
  • Lead time attainment
  • Turnaround time
  • Forecast accuracy
  • Pipeline risk
• Consolidate performance reporting and generate executive summaries

4. Governance & Process Leadership

• Design and implement Supply Assurance governance frameworks
• Identify process gaps and drive root cause corrective actions (RCCA)
• Lead cross-functional initiatives to improve performance and efficiency
• Standardize processes and reporting across the organization

5. Data, Analytics & Decision Support

• Use tools such as Power BI, Vista, and Jira to drive insights
• Develop and leverage supply chain and performance models
• Translate data into actionable supply strategies and improvement plans

7. Scrap & Cost Management

• Manage supplier scrap claims and monitor cost trends
• Identify opportunities to reduce financial exposure
• Align performance to financial targets

8. Stakeholder & Leadership Engagement

• Engage with stakeholders across:
  • Global Logistics Operations (GLO)
  • Suppliers
  • Cross-functional supply chain teams
• Influence decision-making at Director and VP level
• Translate business priorities into supply chain actions

9. Continuous Improvement & Automation

• Drive process improvements through governance initiatives
• Identify opportunities for AI and automation:
  • Reporting automation
  • KPI dashboards
  • Exception management
• Improve efficiency and scalability of operations

Success Measures

• Improved supply performance and reduced backorders
• Strong supplier KPI adherence
• Reduced supply and cost risk exposure
• High-quality executive reporting and visibility
• Effective governance adoption and process standardization
• Identify root cause and implement corrective action plans

What you need to bring:

Education and Experience Required:

• 6–10+ years in supply chain, logistics, or procurement
• Experience managing:
  • Complex supply disruptions or escalations
  • Global supplier relationships
• Strong analytical and KPI reporting experience
• Experience working in cross-functional global organisations.

Knowledge and Skills:

• Excellent understanding of global procurement processes, industry, and complex suppliers.
• Excellent analytical skills.
• Excellent business application skills (e.g., Microsoft Excel, Microsoft PowerPoint) and supply chain modeling skills.
• Strong knowledge, use and influence of procurement tools and applications.
• Excellent communication skills, including presentation and negotiation abilities.
• Strong Project Management Skills.
• Excellent team leadership and influencing skills.
• Mastery in English and local language.
• Ability to create a contract from standard company or customized contract templates with limited supervision.
• Applies cause and effect thinking to identify challenging contact risk areas.
• Capable of drafting contract solutions in known contract risk areas to obtain acceptable outcomes with limited supervision.
• Strong understanding of contracting principles.
• Ability to close complex deals in a timely fashion.
• Strong ability to develop suppliers strategically.
• Strong understanding of the company.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india

#operations

Job:

Supply Chain & Operations

Job Level:

ExpertIndia: MIN 2,720,000 MAX 5,440,000
Bulgaria: MIN 25,400 MAX 50,000
United kingdom: MIN 39,600 MAX 77,600
United States: MIN 92,600.00 MAX 213,500.00
Czechia: MIN 805,000 MAX 1,495,000
Singapore: MIN 83,100 MAX 165,700
Puerto Rico: MIN 74,600 MAX 141,800

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.