Global Account Manager - Institutional Division

How you'll make an impact:

• Live and promote Ecolab’s culture and values internally and vis-à-vis customers, act with integrity and create a positive and inclusive working culture for all associates
• Personally sell Ecolab value proposition of industry-leading programs, technology, information and customer service; focus on selling new innovation programs
• Meet/ exceed annualized net new business sales objectives; actively support Institutional’s Retain, Grow, Gain portfolio strategy
• Lead customer negotiations and reviews, including contractual terms and conditions, KPI’s, pricing and product mix management, and contract renewals; effectively coordinate product application and on-site trials to penetrate new/ existing accounts
• Build and leverage effective business relationships to create value for self, colleagues and customers: develop customer specific strategies and strong relationships with international / global customers to get deep, high and wide into their organization; develop strong peer networks across field sales, distribution and business support organizations (finance, marketing,…)
• Meet key business planning and reporting requirements including viable sales pipeline in various stages of the sale, quarterly/ annual sales plan and activity recaps, progress on account penetration, new business reporting and monthly progress report
• Stay informed with regard to industry changes and trends, proactively communicate current market information such as application of products in various markets, suggested marketing programs, etc. to management on a regular basis
• Share best practices for sales skills and behaviors with team members in corporate accounts, field sales and distribution teams
• Manage travel expenses against budget
• Act as Ecolab brand ambassador, focused on cleaning and safety, water, sustainability, efficiency and innovation

Qualifications:

• Min. 10 years of experience in a business-to-business sales environment in a similar direct sales and service management role (Facility management / Hospitality/Restaurant/ industries knowledge will be a “plus”)
• University degree in business-related subject
• Superior end-to-end sales skills with a proven track record of success in sales management; experience of retaining and developing corporate accounts across multiple channels
• Strong customer service skills and integrity with extraordinary ability to develop relationships with senior customer decision makers within chain accounts
• Demonstrated leadership abilities, excellent interpersonal and communication skills
• Strong entrepreneurial skills: ability to work independently and set own schedule as well as ability to work and partner with diverse and multi-cultural associates
• Proven initiative to improve, innovative and create value
• Sound commercial business understanding, incl. financial acumen, analytical ability
• Strong problem-solving skills with the ability to understand what the customer needs
• Good organization and planning skills with a high attention to detail
• Ability to use technology and analysis tools (Customer relationship management software, Excel, PowerPoint)
• Proven ability to work in a fast-paced, multi-tasking work environment
• Willingness to travel extensively nationally and internationally
• Fluency in English and German