Global Business Services (GBS) - Strategy - Senior Consultant

Position Summary

Our Global Business Services (GBS) team serves as a trusted advisor and thought partner to CFOs, CAOs and other executive clients focused on captive and outsourced operations. We leverage Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions. Our mission is to help clients modernize functions which are part of their GBS organization including Finance, HR, Technology, Procurement, and other back office and core business functions, with the goal to enhance financial and operational performance, manage financial and audit risks, drive organizational change, and become strategic business partners within their organizations.

We are seeking a motivated and analytical Senior Consultant to join our Global Business Services (GBS) team. The ideal candidate will demonstrate foundational skillsets in multi-functional GBS operations and operating model design, ability to craft and deliver compelling storyboards, strong analytics and communication skills and stakeholder management skills. This individual should have a foundational understanding of integrating technology and process design, as well as leading complex change management initiatives. In this pivotal role, you will drive strategic business transformation programs, architect effective governance structures, implement new capabilities on a global scale, and optimize functional processes by leveraging the latest technologies.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Senior Consultant, Global Business Services on the Global Business Services (GBS) team, you will be responsible for...

• Supporting the strategy, design, and implementation of Global Business Services operating models, governance frameworks, and service delivery models across enterprise functions
• Analyzing current-state processes, service delivery structures, and supporting technologies to identify improvement opportunities in cost, efficiency, and service experience
• Developing executive-ready storyboards, financial models, business cases, and presentation materials to support client decision-making and transformation programs
• Facilitating project activities such as stakeholder interviews, workshops, status tracking, issue management, and change management support
• Contributing to proposals, pursuits, practice development activities, and team collaboration across Deloitte and client stakeholders

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Our Global Business Services (GBS) offering helps organizations centralize, govern, and optimize service delivery across corporate functions. The team supports clients with operating model design, process and controls transformation, governance, and enabling technology decisions that improve efficiency, resilience, and business performance. This work is often delivered in support of broader Finance Transformation and enterprise modernization programs.

Qualifications

Required:

• Bachelor's degree in business, engineering, information systems, finance, accounting, or economics
• 4+ years of consulting and/or industry experience in shared services, outsourcing, offshoring, Global Business Services, or back-office function transformation
• Experience supporting the strategy, design, implementation, or optimization of service delivery models, operating models, or governance frameworks
• Experience developing business cases, financial models, and executive presentation materials using Microsoft Excel and Microsoft PowerPoint
• Experience with one or more of the following: enterprise resource planning platforms, ServiceNow, Salesforce, Tableau, or Power BI
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Experience in Finance Transformation or Global Business Services programs
• Experience with process improvement methodologies, including Lean or Six Sigma
• Experience with business process outsourcing vendor selection, transition planning, or service delivery redesign
• Experience supporting change management activities, including communications, training, or stakeholder engagement
• Experience evaluating automation, artificial intelligence, or workflow technologies in corporate functions
• Master of Business Administration or other advanced degree in business, finance, engineering, or information systems

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,000 to $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 355051

Job ID 355051