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Job Summary
Global Sustainability Customer Enablement Manager - 1 year Fixed-term
Through the collective strength of a global workforce across 30 countries and responsible, sustainable operations, Flex delivers technology innovation, supply chain, and manufacturing solutions to diverse industries and end markets.
In Hungary, Flex operates across 7 locations (Budapest, Gyál, Üllő, Nyíregyháza, Sárvár, Tab, Zalaegerszeg), employing approximately 7,000 people.
We are seeking a Global Sustainability Customer Enablement Manager (fixed-term maternity cover) to join our global sustainability organization. Reporting to the Sr. Director, Global Sustainability & Foundation Officer, this role ensures business continuity and high-quality execution of sustainability related customer requests.
This is a key position focused on operational excellence, audit readiness, and stakeholder coordination, ensuring customer requests are handled consistently, on time, and with full traceability.
What a typical day looks like
- Own and coordinate end-to-end execution of sustainability-related customer requests
- Manage workflows across intake, classification, response, and closure, ensuring SLA adherence
- Maintain full visibility of requests through central trackers (status, ownership, dependencies, closure)
- Ensure audit-ready documentation and evidence for all requests and responses
- Execute and support PCF / LCA customer requests, ensuring consistency and traceability
- Maintain and improve the evidence library with reusable, validated content
- Ensure continuity and smooth handovers across ongoing and critical requests
- Identify recurring patterns and drive standardization/systemization opportunities
- Collaborate cross-functionally with Sustainability, Data & Systems, Compliance, Finance, and Operations teams
- Provide proactive stakeholder communication and escalate risks when needed
The experience we're looking to add to our team- Bachelor's degree in Sustainability, Supply Chain, Engineering, Business, Finance, or related field (Master's preferred)
- 5-8+ years of experience in sustainability, ESG, customer enablement, compliance, or project management
- Experience handling customer negotiations, requests, questionnaires, or audit-related activities
- Exposure to PCF, LCA, carbon topics, or manufacturing environments is a strong advantage
- Strong ability to operate in global, cross-functional environments
- Excellent organizational and execution discipline
- Strong stakeholder management and communication skills
Here are a few examples of what you'll get for the great work you provide- Benefits: Annual Bonus, Cafeteria
- Unrestricted work schedule
- Opportunity for continuous professional development provided by various and challenging tasks
- Stable, dynamically developing multinational corporate background
- Unique, forward-looking manufacturing technologies, professional work environment
AO16
annaokros
Job CategoryCommunication
Required Skills:
Optional Skills:
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