GM & Commercial Assistant – SEA

Job Description:

Provide seamless administrative support to the SEA GM and designated SEA regional members, ensuring efficient day-to-day operations across geographies.

• Manage complex multi-time zone calendars, scheduling, and travel logistics (flights, visa, hotels, ground transport) for SEA GM and regional leadership

• Prepare, proof, and format executive correspondence, and briefing notes to HQ, regional, and country audiences

• Coordinate internal communications and action tracking across the SEA cluster (GM, Country GMs, BU Heads, HRBP, Finance)

• Handle confidential documents and sensitive information with discretion and professionalism

• Manage expense reporting, invoice processing, and budget tracking for regional team activities

• Maintain organized SharePoint/Teams filing systems for regional documents, contracts, and records

• Serve as the first point of contact for internal and external stakeholders reaching the SEA GM's office

• Maintaining and ensuring SEA HQ office is up and running in good working order.

Plan and execute a portfolio of regional events, from strategic leadership forums to external scientific or commercial meetings, ensuring world-class delivery within budget and timeline.

• Lead end-of-the-end planning and execution of SEA events, including:

  • Internal: SEA Leadership Meeting, Regional Town Halls, Country Business Reviews (CBRs), Year-End gatherings and other regional visits and internal training if any

  • External: Medical Congresses, Symposia, Key External Expert (KEE) engagement events, Partner/Distributor Summits

• Manage vendor sourcing, venue negotiation, catering, AV/tech setup, and logistics coordination across markets

• Develop event briefs, run-of-show documents, and post-event evaluations

• Manage event budgets, track expenditures against plan, and ensure compliance with Ferring's Travel & Expense and HCP Interaction policies

• Coordinate participant communications: invitations, agenda distribution, travel briefing packs, and on-site support

Provide flexible, high-quality support to the SEA GM and regional team on a range of commercial, analytical, and project management tasks — often with short turnaround expectations.

• Data compilation and analysis: consolidate data, report into structured summaries or dashboards

• Market intelligence: gather, organize, and synthesize competitive landscape updates across SEA markets

• Presentation support: consolidate (MBRs, QBRs, Strategy Reviews) in PowerPoint, ensuring consistency, quality, and readiness for HQ-level audiences

• Project coordination: track action items, maintain project timelines, and follow up with stakeholders across countries and regional teams

QUALIFICATIONS & REQUIREMENTS

• Bachelor’s degree in business administration, Communications, Marketing, or a related field

• Additional qualifications in Project Management or Event Management are an advantage

• Minimum 3–5 years of experience in an executive assistant, office management, or commercial support role — ideally within a multinational pharmaceutical, healthcare

• Demonstrated experience planning and executing events

• Exposure to commercial data, KPI tracking, or sales analysis is a strong plus

• High initiative and proactive problem-solving

• Excellent organizational and time management skills

• Strong attention to detail and quality orientation

• Effective communication and stakeholder management

• Discretion with confidential information

• Adaptability in a fast-paced, matrix environment

• Advanced MS Office: PowerPoint, Excel, Outlook, Teams

• SharePoint, OneDrive, and collaboration platforms

• Data organization and basic analysis (Excel, pivot tables.)

• Event management tools and vendor coordination

• Proficiency in English (written and spoken)

Location:

Ferring Vietnam