Guest Arrivals Ambassador
SeaWorld
Orlando, Florida
Full-Time
Competitive
OfficeAssociate
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What you get to do:
As a Guest Arrival Ambassador, you’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help create positive, lasting memories for our guests. You will:
Greet and interact with guests through their arrival and departure
Answer questions and resolve guest issues
Advise guests on show times and attraction information
Facilitate an organized guest traffic flow
Maintain cleanliness of all assigned areas
Sell admission and in-park ancillary products to upgrade our guests experience
Perform other duties as assigned
What it takes to succeed:
At least 18 years of age
Strong English language communication skills
Ability to maintain composure in stressful situations
Excellent multi-tasking abilities
Ability to train on and properly use protective equipment
Ability to stand for entire shift
Ability to push/pull up to 40 pounds
Ability to accurately handle cash and learn/use point of sale system
Ability to work indoors and outdoors in all weather conditions
Previous guest service experience preferred
Bilingual skills (Portuguese a plus)
Basic math skills desired
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.