
Job Description
Role Overview
The HAM Release and Delivery Specialist will help to ensuring the quality, reliability, and continuous improvement of ServiceNow HAM Pro solutions across the full delivery lifecycle, including demand intake, platform development, testing, and release governance.
This role combines ServiceNow development expertise, testing discipline, and analytical capabilities to deliver scalable, compliant, and value-driven solutions supporting global Hardware Asset Management processes.
It is a key role to ensure the alignment between business and platform team.
Key Responsibilities
1. ServiceNow Development & Configuration
2. Testing & Quality Assurance
3. Demand & Incident Management
4. Reporting & Analytics
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
10%Flexible Work Arrangements:
HybridShift:
1st - DayValid Driving License:
NoHazardous Material(s):
n/aJob Posting End Date:
07/1/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.