Head of DD&T, Canada

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Job Description

The Head of DD&T Canada is the senior DD&T leader for the Local Operating Company, accountable for shaping and delivering the in-country DD&T agenda to drive measurable business outcomes.

• As a member of the LOC leadership team, co-creates priorities with Commercial, Medical, Access and enabling functions, and ensures DD&T is embedded in business planning, governance, and execution.

• The role operates in a matrix model, orchestrating local delivery and adoption while leveraging IBU DD&T Centers of Excellence (CoEs), enterprise platforms, and ICC capabilities to enable scale, consistency, and speed.

• The role leads a fit-for-purpose LOC DD&T team covering technology & AI partnering, data excellence and products activation, digital customer experience enablement in alignment with the operating model, and priority digital health innovations in partnership with the local eco-system.

• The role is accountable to drive data & digital initiatives in preparation for launches and ensure launch readiness and acceleration through digital tactics

• The role is accountable for adoption, value realization, and compliant execution in the local regulatory context (privacy, cybersecurity, digital compliance, and AI governance), while maintaining alignment to enterprise standards.

Objectives:

• Co-create and lead the LOC DD&T value creation strategy, translating LOC and IBU priorities into an actionable roadmap that delivers measurable patient, customer and business outcomes.

• Provide DD&T leadership and counsel to the LOC leadership team, shaping and challenging priorities and ensuring digital, data, and technology considerations are embedded in planning and decision-making.

• Identify and champion AI enabled innovation and new ways of working across the LOC and champion knowledge and practice sharing between LOCs

• Drive adoption and value realization of enterprise platforms and IBU CoE solutions in-country, tailoring implementation to local needs while maintaining standards and reusability.

• Build and lead a high-performing LOC DD&T team and extended DD&T community, strengthening capabilities (data, AI, digital engagement, technology enablement) and accelerating new ways of working.

• Advocate local market realities back into IBU/Enterprise direction ensuring capability CoEs, shared platforms and agentic solutions account for them in their roadmaps.

• Identify and analyze where innovative AI & Agentic opportunities can unlock organizational efficiencies, business growth, cost savings, providing customer insights.

Accountabilities:

• Serve as the senior DD&T leader for the Core Country LOC, building trusted relationships with the LOC General Manager and leadership team to drive shared priorities and outcomes.

• Own the LOC DD&T plan (multi-year roadmap and annual priorities), aligning investments and delivery plans with LOC strategy, the IBU operating model, and enterprise DD&T platforms.

• Establish and run local governance and operating rhythms (demand intake, prioritization, portfolio reviews, benefits tracking), ensuring transparency of progress, risks, dependencies, and value.

• Orchestrate execution across the LOC DD&T team, IBU DD&T CoEs, and ICC delivery capabilities; define demand, sequence work, and remove blockers to accelerate delivery.

• Drive adoption of digital customer experience and engagement capabilities in-country in partnership with IBU CoEs and enterprise platforms (e.g., CRM/CX enablement, campaign operations enablement, content tooling) as in scope for the operating model.

• Accelerate data excellence and analytics activation locally: ensure data stewardship and quality, support MDM/local data validation and integration with local data sets, and enable activation of data products and advanced analytics use cases.

• Act as the primary LOC interface to enterprise DD&T functions for technology enablement and risk management (architecture alignment, cybersecurity, privacy, digital compliance, and AI governance), ensuring local adherence to standards and SOPs.

• Lead, coach, and develop LOC DD&T talent (direct and matrixed); build an engaged community of practice and strengthen capabilities across commercial, medical and access contexts.

• Demonstrate AI leadership by advising and partnering with Regional/Enterprise teams to reimagine their business with AI not as an add-on but meaningfully embedded into their operating fabric.

• Developing a strategy for managing change and fostering community of practice and consistent capability uplift within the LOC.

• Manage financial stewardship for the LOC DD&T scope (budget planning, vendor/partner management where applicable, value tracking), ensuring investments are prioritized for maximum patient and business impact.

Dimensions:

Technical/Functional (Line) Expertise (Breadth and depth of knowledge, application and complexity of technical knowledge)

• Strong understanding of pharma commercial, medical and/or access operating models, with practical experience translating business priorities into digital, data and technology solutions.

• Working knowledge across key capability domains relevant to market execution (digital engagement platforms, data foundations and governance, analytics/AI enablement, and technology delivery).

Leadership (Vision, strategy and business alignment, people management, communication, influencing others, managing change)

• Demonstrated ability to work across functions, regions and cultures

• Functional level leadership with the ability to inspire, motivate and drive results

• Excellent communicator, able to persuasively convey both ideas and data, verbally and in writing

• Proven skills as an effective team player who can engender credibility and confidence within and outside the company

• Ability to distil complex issues and ideas down to simple comprehensible terms

• Demonstrates leadership presence and confidence

• Embraces and demonstrates a diversity and inclusion mindset and role models these behaviors for the organization

• Builds teams across functions and geographies with individuals who have the right skills and experience to deliver on key organizational initiatives.

• Invests time in helping others to enhance their skills and perform at a higher level

Decision-making and Autonomy (The capacity and authority to make organizational decisions, autonomy in decision-making, complexity of decisions, impact of decisions, problem-soliving)

• Decision making responsibilities:

  • Provide input to highly complex decisions that impact the functional area

  • Accountable for decision making for designated function

  • Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions

  • Ability to incorporate feedback and ensure decisions are implemented swiftly to yield flawless execution

• Accountable for providing input to and implementing vision and strategy for designated scope

Interaction (The span and nature of one’s engagement with others when performing one’s job, internal and external relationships)

• Effectively navigates the changing external and internal environment and leads others through change by creating and inspiring and engaging workplace

• Cultivates a broad network of relationships throughout Takeda, with affiliates and external partners, in the industry and area of expertise.

• Effectively represents function in negotiations with the ability to resolve conflict in a constructive manner

• Ability to build strong relationships and collaborate effectively with other interfacing Takeda functions

Innovation (The required level of scientific knowledge, knowledge sharing, innovation and risk taking)

• Forward thinking with the ability to recommend, influence and implement organizational change and continuous innovation

• Comfortable challenging the status quo and bringing forward innovative solutions

• Ability to take risks implementing innovative solutions, accelerating time to market

• Identifies opportunities and anticipates changes in the business landscape through an understanding and ongoing assessment of the environment affecting the business.

• Role models respect and inclusion, creating a culture that fosters innovation

Complexity (Products managed, mix of businesses, internal and/or external business environment, cultural considerations)

• Ability to work in a global ecosystem (internal and external) with a high degree of complexity

• Deep expertise required

• Ability to see and understand broader, enterprise level perspective

Education and Competencies:

• Bachelor’s degree required; advanced degree (MBA, MSc, etc.) preferred or equivalent experience.

• 12+ years of progressive experience in digital, data and/or technology leadership, including business partnering for commercial, medical and/or market access organizations in pharma/biopharma (or closely related regulated industry).

• 5+ years of people leadership and/or leading complex, matrixed delivery across functions and stakeholders; experience operating through affiliates/LOCs strongly preferred.

• Demonstrated experience working in, with, or across affiliates/LOCs, with strong understanding of local market realities (regulatory, commercial, medical and access context, vendor landscape, and change constraints).

• Proven ability to define and execute an outcomes-based roadmap, including portfolio governance, prioritization, and benefits/value realization (adoption and measurable impact).

• Working knowledge across key capability domains relevant to LOC execution: omnichannel/CRM and customer experience, data foundations (customer/master data), analytics/AI activation, and technology delivery practices.

• Strong stakeholder management and influencing skills, including ability to operate through a matrix and orchestrate work across IBU CoEs, enterprise platforms, and ICC delivery.

• Strong people leadership capabilities, including coaching, talent development, and change leadership; able to build high-performing, diverse teams and communities of practice.

• High standards for ethics and compliance, with working knowledge of privacy, cybersecurity, digital compliance and AI governance in a regulated environment.

• Financial and vendor/partner management skills (budget planning, contract oversight, partner performance management) as applicable to scope.

This job posting is for a new role.

Takeda may use additional Talent Acquisition technologies and artificial intelligence to support the recruitment process, including video interviewing. Artificial intelligence will be used to support, but not solely determine, applicability for a specific position.

Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

Locations

Toronto, Canada

Base Salary Range:

$208,000.00 - $286,000.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Canada based employees may be eligible for a comprehensive range of benefits and incentives. Benefit eligibility varies by position and can include, amongst others:

• short-term and/or long-term incentives

• subsidies for fitness and internet

• medical, dental, and vision insurance

• basic life and accidental death and dismemberment (AD&D) insurance

• participation in the Registered Retirement Savings Plan (RRSP); company match into a Deferred Profit-Sharing Plan (DPSP) (if eligible)

• short-term and long-term disability coverage

• annual vacation entitlement; additional paid time off and company holidays

• a tuition reimbursement program

• a variety of well-being benefits

Les collaborateurs basés au Canada peuvent, selon leurs postes, bénéficier d’un ensemble complet d’avantages sociaux. L’éligibilité à ces avantages varie selon le poste, et peut inclure:

• des primes ou dispositifs d’intéressement à court et/ou long terme,

• des subventions pour les abonnements sportifs et abonnements internet

• une assurance santé incluant la prise en charge des frais médicaux, dentaires et optiques

• une assurance vie de base ainsi qu’un assurance en cas de décès ou de mutilation accidentels (AD&D)

• une participation au Régime enregistré d’épargne-retraite (REER) ; contribution équivalente de l’entreprise dans un régime de participation différée aux bénéfices (RPDB) (si admissible)

• une couverture en cas d’incapacité de travail temporaire ou prolongée

• un droit à congés payés annuels, avec jours de vacances, jours de récupération et jours fériés spécifiques à l’entreprise

• un programme de remboursement des frais de scolarité

• une variété d’avantages liés au bien-être

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time