Head of Revenue Operations & AI
Faire Wholesale, Inc.
San Francisco, California
Full-Time
$285,000
RemoteDirector
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.
Were looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
We're looking for a transformational leader who can use AI to help our teams work smarter and faster, so they can spend more time building real relationships with the independent retailers and brands at the heart of our mission.
This isn't a traditional Revenue Operations role. Faire has already embraced an AI-first future. We have active initiatives underway, dedicated resources, and strong momentum. We're looking for a leader who can accelerate that journey, rethink whats possible in todays world, and help redefine how our Sales and Success teams operate internally and with customers. If you are someone who values moving fast, iteration over perfection, and trialing new ideas, youll fit right in.
You'll lead a team of approximately 15 spanning multiple subfunctions under Rev Ops including GTM Engineering, Program Management, Enablement, and Analytics. Together, you'll own the systems, tooling, processes, training, and operating rhythms that power our revenue organization while helping shape the future of work through AI.
You're a builder at heart whether that means designing a better workflow, structuring a team from scratch, or prototyping a tool to test an idea. You're curious about what's possible and energized by turning that curiosity into something that actually works for the people using it. You follow AI developments closely and know how to apply them but you're just as energized by a well-designed process or a sharp insight as you are by a new tool.
You understand where AI can create meaningful leverage and where it can't. You can tell the difference between a solution that saves a rep an hour a week and one that just looks impressive in a demo. You make thoughtful tradeoffs and focus on what matters most.
You understand sales and the levers to move outcomes. You dont just implement a playbook, you dig deep on each motion, ask good questions, form hypotheses, and develop first-principle strategies.
You raise the performance of the people around you. You coach effectively, are not afraid to have difficult conversations, and help individuals and teams reach their full potential.
You're good at figuring out what matters most, communicating it clearly, and getting things done quickly and effectively.
You care about the mission and the team. You want to build a world where independent retailers thrive and help create vibrant communities. And you get true fulfillment from making the lives and roles of the reps who make that happen better and more impactful.
San Francisco: the pay range for this role is $285,000 to $357,500 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Faire uses Artificial Intelligence (AI) to screen and select applicants for this position.
This job posting is for an existing vacancy
Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Faire was founded in 2017 by a team of early product and engineering leads from Square. Were backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faires Privacy Notice (https://www.faire.com/privacy)