The Chief Administration Office (CAO) for Talent & EX is seeking a highly experienced and dynamic Executive Director to lead the Project Management Office. This pivotal role is responsible for driving the organizations highest-priority initiatives, ensuring all workstreams are executed efficiently and in alignment with the organizations vision for future-ready talent and employee experience.
As the Head of Talent & EX CAO Strategic Program Management Office, you will bring structured program management, strong stakeholder influence, and a change leadership mindset to deliver results across complex, multi-year programs. Ideally, you will be a disciplined executor and trusted advisor, comfortable shaping executive-level conversation, translating strategy into actionable roadmaps and ensuring timely delivery.
Job Responsibilities
- Partner with executive sponsors to set objectives and success measures while establishing a robust framework for prioritizing initiatives and resource allocation to optimize impact
- Connect project activities to the companys long-term business strategy, anticipating cross-functional impacts
- Own end-to-end project roadmaps and delivery for large scale transformation efforts
- Drive milestone tracking, dependencies management, risk mitigation, and issue escalation across the portfolio
- Directly manage, or provide oversight for, high-risk/high-visibility programs. Identify and mitigate program risks, issues, and dependencies across the division and with partners
- Implement and enforce standardized project management methodologies, tools, and controls to ensure consistent, high-quality delivery and be able to translate complex program updates into clear, concise, decision-ready executive materials
- Serve as the central point of contact between project and product teams and the executive leadership group, facilitating both alignment and active discussion
- Build strong, effective relationships with senior stakeholders across functions (e.g., Technology, Risk, Finance, HR, Operations)
- Define, track, and report KPIs for project success (e.g., employee NPS, productivity, time-to-hire, capability build)
- Monitor and ensure realization of projected benefits from project investments
- Co-define KPIs with product and executive leaders, using effective tracking methods for performance with both lagging and leading indicators
- Build, mentor, and lead a high-performing team of project management professionals while fostering a collaborative, inclusive, and results-driven culture within the PMO
- Manage resource planning, talent development, and performance management for the team
