Hospitality Tech Senior
Corewell Health
Royal Oak, Michigan
Full-Time
Competitive
HybridSenior
As a Support Services Technician with Corewell Health, you will make a meaningful impact by assisting patients and care teams across areas such as Environmental Services, Nutrition Services, Patient Transport, Reception, and Supply Chain. You will remain on one unit per shift, supporting about 12–15 patients each day by ordering and delivering meals, completing daily room cleaning, providing one‑way transport to the discharge lounge or lobby, and responding to non‑clinical requests through concierge technology. Strong communication, adaptability, and teamwork are essential as you help create a seamless and positive patient experience.
Work as a team member helping others to contribute to the overall success of Corewell Health. Refer to the job profile of the duties being performed.
Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents, including greeting and assisting in hospital navigation. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.
Completes special projects as assigned, with specific direction.
Provides training and ongoing instruction to new and existing Support Services staff.
Acts as team lead during uplines absence and reports work-related issues to upline.
Assigns, coordinates, inspects employee work assignments, and completes quality assurance inspections.
Ensure that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.
Navigate between campus locations to support needed operations
Required
High School Diploma or equivalent
6 months of relevant experience Included job profile tasks and/or other related experience
Preferred
one year of relevant experience Customer service and/or other related experience
CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days Or
CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days
CRT-Health Care Environmental Services Technician (CHEST) - AHE Association for the Healthcare Environment Environmental Services 1 Year
CRT-ServSafe Manager - NRA National Restaurant Association Nutrition Services 90 Days
CRT-ServSafe Allergen - NRA National Restaurant Association Nutrition Services 90 Days
CRT-ServSafe Handler - NRA National Restaurant Association Nutrition Services 90 Days
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. #CorewellHealthCareers
Primary Location
SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal OakDepartment Name
Hospitality Svcs - Royal Oak HospEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
36Hours of Work
7:00 a.m. to 3:30 p.m.Days Worked
VariableWeekend Frequency
Every other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.