About the Role Workforce & Equity Operations Specialist
We are looking for a proactive, detail-oriented Specialist to drive HR operations across Time & Workforce Operations and Global Equity Administration. Based in Taiwan within the Employee Experience team, you will collaborate with cross-functional stakeholders and external vendors to ensure accurate, compliant tracking of global attendance and equity data.
At Appier, we value innovation and career agility. We encourage every team member to challenge existing processes and leverage AI and automation to build smarter, more scalable HR operations. We welcome open-minded individuals who thrive in a shifting landscape and view change as an opportunity to grow.
Key Responsibilities
Time & Workforce Operations
- Attendance & Shift Management: Oversee global employee attendance and leave administration, maintain shift and on-call schedules to ensure seamless operation.
- Data Integrity & Reporting: Generate regular attendance reports to ensure accurate, compliant data provision for payroll processing and auditing.
- Compliance & Process Automation: Continuously optimize workforce operations and leverage AI tools to automate routine workflows while ensuring governance and compliance.
- Vendor & Lifecycle Support: Manage attendance/equity vendors (SLAs and invoicing) and deliver timely support for routine HR inquiries and certificates.
Equity & Stock Administration
- ESOP Administration: Administer global employee equity programs, ensuring accurate transaction processing, vesting records, and data integrity.
- Reconciliation & Reporting: Prepare monthly ESOP transaction reports, ensuring high accuracy and compliance for subsequent payroll and financial auditing.
- Workflow Optimization: Identify process bottlenecks and apply AI solutions to transform manual equity administration into scalable operations.
Qualifications
- Experience in HR lifecycle service delivery, international HR operations, or global equity administration is preferred.
- Professional communicator with a service-oriented mindset, strong ownership, meticulous attention to detail, and proven abilities to effectively prioritize deliverables in a fast-paced, evolving environment.
- Strong problem-solving and analytical skills with high resilience and learning agility to independently navigate ambiguity and embrace new organizational challenges.
- Open-mindedness and enthusiasm for exploring and implementing AI/automation tools to optimize manual HR workflows.
- English proficiency required; additional languages is a plus.
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