Human Resources Intern - Spring Semester 2026 - Chattanooga, TN

SUMMARY:
The Human Resources Intern will directly assist the Human Resources Department with a wide range of projects related to employee benefits, HR compliance, recruiting, onboarding, record maintenance and auditing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Human Resources Intern will assist with:
Employee benefits issues related to plan renewal and open enrollment, benefits enrollment and termination, auditing employee benefits data, and the customer service aspect of benefits oversight.
Steps in the recruiting and hiring process, including:
posting job openings
reviewing resumes
conducting telephone and in-person interviews
making job offers

SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.

COMPETENCY:
To perform the job successfully, an individual should demonstrate the following competencies:
Human Resources - Knowledge of principles and procedures for recruitment, selection, training, compensation and benefits, labor relations and negotiation, and HRlS.
Understanding the importance of employment law and compliance, especially regarding employment eligibility, confidentiality, proper maintenance of employee files, and forms management.
Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; response well to questions; demonstrates group presentation skills; participates in various meetings.
Written Communication - writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.
Teamwork balances team and individual responsibilities; exhibits objectivity and openness to others' views; offers and welcomes feedback; contributes to building a positive team spirit; promotes teamwork; puts the success of team above own interests; capable of building morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Diversity - shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes and complies with a harassment-free environment; fosters the theory of building a diverse workforce and business relationships.
Ethics - treat people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Organizational Support follows reporting policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
Strategic Thinking - develops strategies to achieve organizational goals; understands organization's strengths & weaknesses.
Judgment - displays the willingness to make decisions; exhibits sound and accurate judgment; supports and explains the reasoning for decisions; makes timely decisions.
Motivation consistently sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
Planning/Organizing - prioritizes and plans work activities; uses time efficiently; sets goals and objectives.
Professionalism - approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Quality - demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; participates in the company quality improvement process.
Quantity - meets productivity standards; completes work in a timely manner; works quickly.
Adaptability - adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - volunteers readily; undertake self-development activities; looks for and takes advantage of opportunities; asks for and offers help when needed.
Innovation - displays original thinking and creativity; meets challenges with resourcefulness; presents ideas and information in a manner that gets others' attention

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND/OR EXPERIENCE:
Current student pursuing a Bachelors or Master's degree in Human Resources, Business Administration, Management, or a related field.

LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations using the English language. Ability to write reports, internal business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

COMPUTER SKILLS:
To perform this job successfully, the HR Intern should possess intermediate to advanced skills in Microsoft Office software including Word, Excel, Outlook, and PowerPoint and should have a working knowledge of Internet programs and other software as required.

CERTIFICATES, LICENSES, REGISTRATIONS:
None

OTHER QUALIFICATIONS:
Candidate will possess a positive attitude with strong creative ability;
Strong written and verbal skills are required; Position requires reliable transportation to work every day;
Ability to work in a team environment and to help identify and solve problems.
Strong interpersonal skills to foster positive working relationships with other employees, management and others outside of the company;
Ability to deal with internal and external customers and to ensure compliance with fair employment practices and perform multiple tasks simultaneously in a timely, courteous and professional manner.
Ability to pass a drug screen and criminal background check.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, ability to adjust focus and ability to see and distinguish basic colors.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Operations Manager must be capable of working in a fast-paced/ high-stress environment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER TASKS:
This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

#WaldenWay