IDC Business Partner - GMA

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistic

Reporting to the Manager, Partnership Development, the IDC Liaison is responsible for strategically managing and developing the relationship between Intelcom and its Independent Delivery Contractors (IDC), in order to empower them to be as productive, compliant, and profitable as possible. Acting as a trusted advisor and business partner, this role ensures alignment between Intelcom’s strategic objectives and IDC performance, leveraging KPIs and operational insights. The IDC Liaison plays a dual role of mediator and strategist, driving business value, fostering strong engagement, and ensuring compliance while promoting growth and collaboration.

Responsibilities

Strategic Partnership & Business Alignment

• Align IDC performance with Intelcom’s strategic objectives through the use of KPIs and >Why Join Us?

  At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

  • On-site gym with a personal trainer

  • Employer-provided lunch of your choice

  • Comprehensive group insurance

  • Group RRSP plan

  • Care & Well‑Being Activities

  • Partial reimbursement for public transportation

  • Employee Assistance Program

  …and much more.

  This position has been opened to address a genuine organizational need within the company.

  At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

  We embrace diversity, ensure equity, and foster a true sense of belonging.

  Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.