IDC Business Partner - Quebec

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Role Summary

Reporting to the Manager, Partnership Development, the IDC Liaison is responsible for strategically managing and developing the relationship between Intelcom and its Independent Delivery Contractors (IDC), in order to empower them to be as productive, compliant, and profitable as possible. Acting as a trusted advisor and business partner, this role ensures alignment between Intelcom’s strategic objectives and IDC performance, leveraging KPIs and operational insights. The IDC Liaison plays a dual role of mediator and strategist, driving business value, fostering strong engagement, and ensuring compliance while promoting growth and collaboration.

Responsibilities

Strategic Partnership & Business Alignment

• Align IDC performance with Intelcom’s strategic objectives through the use of KPIs and >

  Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program…

  This position has been opened to address a genuine organizational need within the company.

  At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

  The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

  See you soon!

  Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.