Imaging Services Representative

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.75 Shift: Night Schedule: Th/Fri/Sat - 8:00pm - 6:30am

Position Summary

The Imaging Services Representative is an incredible opportunity at MultiCare, responsible for the receiving of patients into imaging, coordination, and/or facilitation of patients through their imaging experience. You will use your excellent communication and interpersonal skills, strong organizational abilities and attention to detail and work with your team to ensure the most comprehensive and compassionate imaging care for patients.

Responsibilities

• Greets and assists patients, families, and healthcare providers in person and over the phone handling sensitive information with discretion and adherence with confidentiality standards.
• Confirms and or updates imaging appointments and provides information regarding imaging procedures to ensure optimal utilization of imaging resources. May schedule or register patients, location specific
• Obtains prior imaging and reports
• Liaises with radiologists, technologists, and other healthcare professionals to facilitate smooth imaging services
• May assist technologists in moving patients from carts and wheelchairs to x-ray tables, transports patient’s intra-facility
• May assist technologists during procedures, assisting in the positioning of a patient, cleaning room, stocking of supplies
• Assists technologists in researching questions/concerns from physicians’ offices, reviewing relevant information and documents
• Provides administrative support such as data entry and managing correspondence

Requirements

• High school diploma or equivalent; associate degree or related certification preferred
• Previous experience in a medical office or customer service role using computer systems and software, including electronic medical records (EMR) systems, particularly within radiology or imaging services preferred

About Tacoma General Hospital

MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About the Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.02 - $35.03 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.