In-Room Dining Supervisor

At Montage,It’s All Because of YOU!

In-Room Dining Supervisor

Imagineturningyourpassionandtalentintoafulfillingcareer.Imagineabeautifulworkplacewhereyou can learn, grow, and have fun.At Montage, we know oursuccess is all because of you.Here, you’re not justan associate but apassionate creatorofauthentic,personalizedexperiences.You’llfeelempoweredtothinkcreatively,discovercareer growth opportunities and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Your Journey

• Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.

• Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.

• Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.

• Assist management with scheduling, labor controls, and other administrative duties

• Ensure that all in-room dining orders are prepared and delivered promptly and according to guest specifications.

• Conduct regular inspections of guest rooms hallways to ensure that in-room dining trays and dishes are collected promptly

• Inspect daily set-up, presentations and delivery amenities

• Maintain high standards of service and attention to detail

• Deliveronguests’expectationsandhavethedesiretocreateWOWmoments

• Maintain a clean working environment

• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs

About You

• You enjoy supervising and working as part of a team

• You are passionate about providing exceptional guest service and creating memorable moments

• You have basic communication skills

• Youareopentolearning,developing,andgrowingbothyourself,personally,andhelping others do the same

• You are trustworthy and have integrity

Must Haves

• Ability to work a flexible schedule including weekends and holidays

• Ability to collaborate in a team environment

• One year minimum of experience in Food and beverage operations within a hotel or resort environment

• Computer skills

• Luxury hotel experience, a plus

You will Enjoy

• Free meals

• Free uniforms and cleaning

• Ongoing community outreach events

• Hotel discounts

• Associate’s events throughout the year

• Healthcare benefits

• 401k retirement plan with company matching

Physical Requirements .

• Grasping,holding,sitting,walking,repetitivemotions,bendingover

• Abilitytostandandexercisemobilityforextendedperiodsoftimeduringyourscheduled shift

• Abilitytoliftandcarryupto50poundsregularlyandforextendedperiodsduringtheshift

• Ability to push and pull carts and equipment weighing up to 200 pounds on a semi-regular basis

At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.